Account Manager/Collector
Rolfe & Lobello, P.A.
Job Description
Job Description
Our debt collection law firm specializes in delinquent business and personal loan accounts. As a debt collector, you will help client recover assets as quickly as possible. The ideal candidate will be excited about the opportunity to help both lenders and borrowers reach a mutually agreed upon payment plan to settle existing past due judgments. As a debt collection specialist you will work with debtors on a daily basis. We are looking for someone who is persistent in the face of obstacles.
Responsibilities and Duties
- Manage multiple judgment accounts for debt collection efforts
- Locate and contact debtors about outstanding judgments
- Negotiate payment arrangements and assist borrowers with workout options
- Report address changes and maintain files regarding debtors for correct and current contact information
- Skip Trace for location and asset identification
Qualification and Skills
- Minimum 2 years experience collecting debt
- Intermediate skills using MS Office and database software
- Demonstrated skill in negotiating and resolving conflicts
- Ability to speak persuasively and listen critically
- Ability to multi-task and meet tight deadlines
- Prioritize multiple tasks to ensure the successful completion of each debt collection attempt
Benefits
- Health, Dental and Vision Insurance
- Paid parking
- 401(k)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Excel: 1 year (Preferred)
- Customer service: 1 year (Required)
Ability to Commute:
- Jacksonville, FL (Preferred)
Work Location: In person
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