Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Technical Support Lead, Field & Escalations

ecoATM Gazelle

A leading technology support company in Louisville, KY is seeking a Lead to provide support for kiosks via CRM tools. Responsibilities include managing MS Queues, supporting front line agents, and addressing escalated technical issues. Candidates should have a high school diploma and 3+ years in customer service, along with strong multitasking and problem-solving skills. This position requires availability nights, weekends, and holidays. Benefits include performance incentives and a commitment to diversity and inclusion. #J-18808-Ljbffr ecoATM Gazelle

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Technical Support Lead, Field & Escalations in Louisville, KY vacancy
  • A leading technology company in Louisville, Kentucky seeks a motivated candidate for customer service management. The role requires 3+ years of experience in technical support and strong decision-making skills. Responsibilities include managing service queues and supporting... 
    Field
    Temporary work

    ecoATM | Gazelle

    Louisville, KY
    1 day ago
  •  ...positive impact on the planet. Provide support to the entire field of kiosks through CRM tools via phone, email, and portal. The Lead researches difficult/escalated cases to provide next steps and...  ...service experience, including technical support or call centre experience... 
    Field
    16 hours
    Temporary work
    Work experience placement
    Night shift
    Weekend work

    ecoATM

    Louisville, KY
    2 hours ago
  • Position Overview Provide support to the entire field of kiosks through CRM tools via phone, email, and portal. The Lead researches difficult/escalated cases to provide next steps and ensure appropriate...  ...service experience to include technical support or call center required... 
    Field
    16 hours
    Temporary work
    Work experience placement
    Night shift
    Weekend work

    ecoATM Gazelle

    Louisville, KY
    1 day ago
  • $114.4k - $157.2k

    Sr. Electrical Construction Technical Services Lead We will work on world‑class data center projects...  ...engineering and construction management to support our clients’ technology infrastructure...  ...once their efforts move to the field. Effectively communicate with subcontractors... 
    Field
    For contractors
    For subcontractor
    Work at office
    Home office

    Jacobs

    Louisville, KY
    1 day ago
  •  ...Responsible for reliable, prompt, and empathetic technical support to customers. Resolve technical issues,...  ...monitor for quality issues. Complete field service reports to document reported...  ...communication skills. Ability to de‑escalate customer issues calmly and problem‑... 
    Field
    For contractors
    Remote work

    Jobtailor

    Louisville, KY
    2 days ago
  •  ...Customer Care Coordinator to support our national Technical Support team. This role...  ...Monitor ticket queues and escalate aging or stalled cases to the...  ...Support Specialist or team lead. Serve as the liaison between...  ...call logistics between field technicians and customers to... 
    Field
    Work at office

    Electrolux Professional Group

    Louisville, KY
    1 day ago
  •  ...problems in the aerospace industry supporting customers such as NASA, the...  .... FreeFlyer is an industry-leading commercial-off-the-shelf (...  ...prototypes or work with the technical support team to use the tool...  ...mathematics, physics, or related field Basic familiarity with... 
    Field
    Full time
    Internship
    Remote work
    Worldwide
    Monday to Friday

    GrabJobs

    Louisville, KY
    14 hours ago
  • $28 - $30 per hour

    Enterprise Technical Support Engineer (3rd Shift) 8pm-7am 4 days a week on...  ...wanting to work with industry leading technology in a constructive...  ...must be fixed on-site by a field service engineer. Build and...  ...hotline shifts. Excellent de-escalation skills to reduce potential... 
    Field
    Full time
    Work experience placement
    Remote work
    Shift work
    Night shift

    Packsize

    Louisville, KY
    1 day ago
  • $90k - $130k

     ...Louisville, KY An Application Engineer / Project Engineer / Technical Support Engineer is required to join a leading manufacturer specializing in air pollution control,...  ...and direct communications with customers and field sales offices, specifically focused on filtration... 
    Field
    Contract work
    For subcontractor
    Work at office

    Verto People

    Louisville, KY
    2 hours ago
  •  ...professional." We're hiring people early in their technical careers — including recent graduates,...  ...bachelor's degree in a related technical field (Computer Science, Software Engineering,...  ...and fix defects; provide technical support and resolution Participate in code reviews... 
    Field
    Relocation

    SkillStorm

    Louisville, KY
    1 day ago
  • $134.26k

     ...Description Are you interested in leading electrical engineering work that supports critical infrastructure and makes...  ...power systems, power system analysis, field investigations, and construction‑...  ...on projects aligned with your technical expertise and career goals. A sign... 
    Field
    H1b
    Work at office
    Relocation package
    Flexible hours

    CDM Smith

    Louisville, KY
    1 day ago
  • $99k - $232k

     ...Opportunity As a Manager, Oracle Cloud Technical Lead, you will play a pivotal role in guiding...  ...software to implement, configure, and support solutions that drive client success....  ...Preference for at least one of the following fields of study: Computer Science, Computer and... 
    Field
    Full time
    H1b

    PwC

    Louisville, KY
    2 days ago
  •  ...Tech Lead Represent the technical team for major projects in the review and analyses of business requirements, functional specifications, design...  .... Develop code and advanced technical configuration to support the requirements of major projects using Java, Rest API,... 

    Keylent Inc

    Louisville, KY
    1 day ago
  •  ...flow from one WMS solution to another) Lead the project team to design and develop...  ...screens to ensure smooth integration between technical and functional business requirements....  ...documentation throughout the project. Supports the development and execution of test scripts... 

    Yantran LLC

    Louisville, KY
    4 days ago
  • $100k - $130k

     ...Solutions Engineer Packsize is a leading provider of packaging...  ...Integration Engineers to provide technical expertise and develop software...  ...is responsible for the support of the sales, integration & implementation...  ...Technology or a related field is required, advanced degrees... 
    Field
    Full time
    Work experience placement
    Worldwide

    Packsize

    Louisville, KY
    1 day ago
  • Position Overview The Electrical Lead Field Engineer is responsible for overseeing all electrical...  ...systems in the field, providing technical direction to field engineers, subcontractors...  ..., schematics, and specifications to support installation and commissioning activities... 
    Field
    Full time
    For subcontractor
    Relocation
    Weekend work

    TIC - The Industrial Company

    Louisville, KY
    1 day ago
  •  ...industry solutions. We are a leading travel intelligence company with...  ...a strategic IAM program to support customer and employee-based...  ...deliver solutions to complex technical issues and support projects and...  ...technology or related fields; or equivalent work experience... 
    Field
    Work experience placement
    Work at office
    Work from home
    Flexible hours

    Airlines Reporting Corporation (ARC)

    Louisville, KY
    1 day ago
  • Worship Tech Lead If you have a passion for Jesus and executing excellent production environments across the Church,...  ...community. Overview The Worship Tech Lead is responsible for supporting and executing the technical and production needs of weekend services at our... 
    Weekend work
    Day shift

    Necchurch

    Louisville, KY
    3 days ago
  • $50k - $75k

     ...Program Support Coordinator Application Deadline: 31 July 2026 Department: Program Management Employment Type: Full Time Location: Louisville...  ...of complex systems, from early concept and prototyping through fielded deployment. We are growing our program management team and... 
    Field
    Full time
    Contract work
    Work at office

    Stratom

    Louisville, KY
    3 days ago
  •  ...includes regular contact with team members for the development and support of their work. We strive to have a strong corporate culture...  ...call center best practice metrics Assist in the resolution of escalated customer situations - be the final point for customer escalations... 
    Hourly pay
    Flexible hours
    Night shift

    Generation Tux, Inc.

    Louisville, KY
    2 days ago
  •  ...accountability, and customer service. Whether your background is in technical support, field service, customer service, operations, administration, sales...  .... Servant Leadership Our leaders are mentors first. They lead by example, invest in their teams, and are committed to... 
    Field

    Restaurant Service Solutions

    Louisville, KY
    4 days ago
  •  ...can make a profound impact. As a Family Support Coordinator (FSC) , you will play an essential...  .... Donation Conversation Lead empathetic, compassionate discussions with...  ...marketing, pastoral care, psychology or related field required. Extensive experience and... 
    Field
    Flexible hours
    Shift work

    Network For Hope (NFH)

    Louisville, KY
    7 days ago
  • $124k - $280k

     ...solutions, and provide training and support for seamless integration and...  ...to take action and when to escalate. You are expected to solve...  ...and experiences you need to lead and deliver value at this level...  ...reinforce professional and technical standards (e.g. refer to specific... 
    Full time
    H1b

    PwC

    Louisville, KY
    2 days ago
  • Lead IAM Developer/Architect Locations This role requires...  ...flexibility to support productivity and work‑life...  ...security policies, technical standards, guidelines,...  ...as point of technical escalation on complex problems. Creates...  ...Technology or related field of study and a minimum... 
    Field
    Temporary work
    Work at office
    Local area
    2 days per week
    1 day per week

    Elevance Health

    Louisville, KY
    4 days ago
  • $28 - $30 per hour

    Technical Support Engineer - Louisville, KY Packsize is redefining the way businesses and their customers use and experience packaging around...  ...center scripting and troubleshoot equipment issues. Support field service engineers in their tasks. Diagnose problems with limited... 
    Field
    Remote work

    Packsize

    Louisville, KY
    3 hours ago
  • $865 - $1,195 per week

    A logistics services provider is looking for a Transportation Support Coordinator to work remotely from home. This role involves assisting...  .... This opportunity is perfect for those seeking to learn and grow in the logistics field. #J-18808-Ljbffr American Logistics Authority
    Field
    Remote job
    Work from home
    Flexible hours

    American Logistics Authority

    Louisville, KY
    2 days ago
  •  ...gather requirements and translate them into technical specifications. Maintain and enhance...  ...quality and functionality. Provide technical support and troubleshooting for EDI-related...  ...degree in Computer Science, IT, or related field (certifications in EDI or software development... 
    Field

    Compunnel

    Louisville, KY
    1 day ago
  •  ...will be responsible for the technical development and enhancements...  ...RESPONSIBILITIES Support the Infor Cloud Suite Industrial...  ...desk activities and resolves escalated issues if necessary. Communicates...  ...Technology or related field. 3-5 years of ERP development... 
    Field
    Contract work
    Immediate start

    Technology Consulting, Inc.

    New Albany, IN
    6 days ago
  •  ...team. We're looking for a Field Service Technician who thrives...  ...about solving complex technical challenges. This role requires...  ...Technician plays a critical role in supporting Milan's nationwide clinic...  ...best practices Act as an escalation point for complex technical issues... 
    Field
    Full time
    Immediate start
    Visa sponsorship
    Monday to Friday

    Milan Laser Hair Removal

    Louisville, KY
    29 days ago
  •  ...experienced EPIC Operations Support Specialist to manage daily operations...  ...with Epic and Rackspace technical support services. This role...  ...technical support services for escalations. Manage Member Eligibility...  ...Epic Tapestry. Email ID * This field is required Please enter... 
    Field

    Compunnel, Inc.

    Louisville, KY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Lead, Field & Escalations. Be the first to apply!