Finishing & Post-Production Supervisor

About Fanatics Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About The Team Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators. Role Summary The Auto Operations QA Supervisor is responsible for leading quality assurance across Autograph Operations, ensuring that all products meet established quality standards, compliance requirements, and production timelines. This role owns the design, execution, and continuous improvement of QA processes across the operation. Acting as a key operational leader, this position drives consistency, accuracy, and accountability across workflows while partnering cross-functionally to mitigate risk and resolve quality issues. The ideal candidate brings strong analytical capability, structured problem-solving, and proven leadership experience within a high-volume production or manufacturing environment. Key Responsibilities Lead and oversee end-to-end quality assurance processes across Auto Operations, ensuring adherence to defined standards and procedures Develop, implement, and enforce QA policies, inspection protocols, and audit frameworks to maintain product integrity Partner with cross-functional teams (e.g., Athlete Partnerships, Brand, Production) to identify, escalate, and resolve quality issues and operational risks Supervise QA Team Leads and contingent workforce, including scheduling, performance management, attendance tracking, and productivity oversight Establish and monitor key performance indicators (KPIs), including defect rates, throughput, accuracy, and SLA adherence Ensure data integrity across inventory and operational systems; validate accuracy, completeness, and traceability of all QA-related documentation Drive backlog management and workflow prioritization to meet production deadlines and operational targets Oversee audit readiness, ensuring processes and documentation meet internal controls and compliance standards Design and deliver training programs for new hires and ongoing development of existing team members; maintain standard operating procedures (SOPs) Identify process gaps and lead continuous improvement initiatives to enhance quality, efficiency, and scalability Qualifications Bachelor’s degree in Business, Analytics, Finance, or related field required 3+ years of supervisory or leadership experience in manufacturing, operations, or production environments preferred Demonstrated experience in quality assurance, process control, or operational excellence Strong analytical, critical thinking, and problem-solving skills Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint) required Experience with data management systems; familiarity with workflow or inventory platforms preferred Exposure to business intelligence tools (e.g., Power BI) is a plus Excellent written and verbal communication skills with the ability to influence stakeholders Proven ability to lead teams, manage performance, and drive accountability in a fast-paced environment High attention to detail with the ability to maintain focus over extended periods Work Environment Hybrid operational role with both desk-based responsibilities and on-floor oversight Requires sustained computer use and active engagement with production teams #J-18808-Ljbffr Fanatics