Health Information Management (HIM) Coordinator
MHC Healthcare
Marana Health is seeking a Health Information Management (HIM) Coordinator to join the Compliance team at the Marana Main Health Center, located in the heart of Marana, AZ.
The Health Information Management (HIM) Coordinator is responsible for ensuring the accurate and timely coordination of specialty referrals to providers and organizations outside of Marana Health, while facilitating releases of health records. This role serves as a key liaison between patients, internal care teams, and external providers to support continuity of care, ensure regulatory compliance, and maintain the integrity and confidentiality of health information.
The following qualifications are required:
- Level One Fingeprint Clearance Card
- High School Diploma or equivalent
- Two years experience in a healthcare system in health information management, medical records, referral coordination, or related administrative role.
- Associate's degree in health information management, business administration, or related field
- Five years experience in a healthcare system, specifically a federally qualified health center in a health information management, medical records, referral coordination, or related administrative role.
- No Supervision: Does not direct or supervise others.
- Knowledge of medical terminology
- Understanding of HIPAA, state, and federal regulations related to privacy and security around patient health information
- Proficiency with electronic health records (EHR)
- Familiariy with insurances, including medicare, AHCCCS, and commercial insurance requirements
- Coordinate and process referrals to external speciality providers, ensuring complete and accurate documentation.
- Communicate with patients regarding referral status, scheduling, and follow-up instructions.
- Ensure insurer requirements are met for all processed referrals.
- Manage and schedule internal specialty referrals according to documented workflows.
- Track referral outcomes, document results in the electronic health record (EHR) and close the loop with referring providers.
- Expedite high-priority or stat referrals in collaboration with clinical staff.
- Review, validate, and process requests for medical records in accordance with HIPAA and state/federal regulations.
- Serve as a resource for all staff and patient regarding access to health records and privacy requirements.
- Document management within the electronic health records, ensuring documents are processed according to organizational standards.
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