Recreation Specialist (Community Recreation)

Summary This position is located in the Community Recreation Division of the Morale, Welfare and Recreation (MWR) Department. The incumbent manages and administers a comprehensive and diverse year‑round recreation program in various recreation facilities. Responsibilities include planning, promoting, and implementing a variety of MWR or Community Recreation programs and activities. Duties Develop working partnerships with on‑base and off‑base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs. Create professional proposals, execute agreements, and follow up. Research and provide information and referral on a variety of recreational opportunities for individuals and families on and off the base. Plan, coordinate, publicize, market and execute programs and special events within the Community Recreation program by utilizing all available resources. Promote and market MWR facilities and events through outreach opportunities on base. Promote MWR facilities and events through staff and student indoctrination and other large‑group functions and gatherings. Promote events and programs by speaking to large groups and using administrative resources to create and post advertising materials, providing input for quarterly calendars, weekly base paper, etc. Perform administrative duties and support through after‑action reports, data collection and database administration. All administrative duties are completed through a variety of sources including computer software which tracks patrons' usage and responses (includes providing information for metrics and patron counts). Monitor Community Recreation programs to ensure Navy Program standards are met or exceeded. Evaluate and review ongoing programs and recommend changes or enhancements that may develop, adapt, modify, expand, or otherwise change the program activity to better meet and enhance the expected effectiveness of the programmed activity. Operate a cash register, ring sales and provide correct change to patrons for a variety of services, including but not limited to TicketMaster, hotel, airline and local cruise and bus reservations or ticketing, picnic area, pavilion, cabana and campground reservations; discount books and tickets to dinner theatres, theme parks, concerts, movie theaters and sporting events, etc. At end of shift, post daily sales from original documents and complete the Daily Activity Report (DAR), verify the amount of money collected and drop the cashier bag into the drop safe. Maintain and account for stock levels of all ticket and resale items. Prepare purchase request orders for supervisor's signature. Receive and count tickets/resale items upon receipt noting any shortages or overages. To avoid late return charges, ensure dated tickets are closed out and returned to vendors in a timely manner. At end of month, perform inventory of tickets and resale on hand, resolve any discrepancies prior to submission to the Central Accounting Office. Program the cash register when ticket/resale prices change or new items are added. May assist in training new employees. Maintain a variety of established office files, records and logs ensuring they are accessible, clearly marked, neat and up‑to‑date. Type documents from draft or verbal instruction, review/proof‑read outgoing correspondence such as requests for brochures, maps, tour packets or any information pertinent to the ITT office for accuracy, format, spelling and punctuation prior to signature of the supervisor. Complete smooth correspondence and place in proper folders, attaching any references and enclosures as needed. In the absence of the supervisor, ensure the smooth operation of the office by prioritizing, scheduling and directing the work of lower‑graded staff. Collect fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs. Check Community Recreation equipment and resources in and out, collect any applicable rental fees, inventory items and complete inspections upon return. Ensure all rental or check‑out forms are properly completed and reservation and checkout procedures are followed. Assist with recruitment, training and scheduling of Community Recreation staff. Requirements Conditions of employment Must pass all applicable records and background checks. Must successfully pass the E‑Verify employment verification check. Any discrepancies must be resolved as a condition of employment. No fixed schedule. Hours of work will vary as required by the needs of the program to include split days off, early shift, late shift, evenings, weekends and holidays. Subject to recall. Must possess and be able to maintain a current and valid driver’s license. Starting May 7, 2025, non‑affiliated individuals requesting access will need a REAL ID‑compliant driver’s license or another acceptable form of identification to access CNRMA installations. Qualifications Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. Combination of experience related to customer service or activity‑based programming. Ability to work independently, make sound decisions and communicate effectively both orally and in writing. Knowledge of the goals, principles, techniques and methods of procedure used in organizing, planning and conducting all types of activities. Knowledge of the entire scope of activities and their suitability in the Community Recreation Program for individuals and groups, of varying demographics, ages and interests. Ability to create, negotiate, implement and sustain partnerships via various MWR agreements. Ability to maintain a clear and accurate database. Ability to represent the department and speak in front of both small and large groups. Knowledge of recreational and entertainment events. Education This position does not have a positive education requirement. Additional information Salary is dependent on experience and/or education. Some positions have special requirements: selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain a Government‑issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. All Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug‑Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. #J-18808-Ljbffr Navy Region Mid-Atlantic Fleet and Family Readiness (FFR)