Ticket & Hospitality Coordinator

Location Hybrid · Birmingham, UK – Minimum 3 days in the office Team Finance Seniority Junior Perks and benefits Life Insurance Wellness programmes Employee Assistance Programme Additional parental leave Enhanced maternity and paternity leave Sabbatical Opportunities Team social events Cycle to work scheme Job Description PURPOSE We are seeking a Ticket & Hospitality Coordinator to support our home ticket and hospitality programme. Working from within the ECB Finance Department, you will support the Ticket and Hospitality Manager with the administration of all tickets and hospitality requirements for the ECB. This role supports all day‑to‑day tasks to ensure internal, team, VIP, and partner tickets and hospitality requirements are managed and delivered in a timely manner. WHO WE ARE The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional. THE ECB WELCOMES APPLICATIONS FROM ALL BACKGROUNDS TO ENSURE WE DELIVER OUR INSPIRING GENERATIONS STRATEGY AND FULFILL OUR PURPOSE TO CONNECT COMMUNITIES AND IMPROVE LIVES THROUGH CRICKET. Responsibilities Preparing summary spreadsheets for each venue with details of all tickets and hospitality orders. Maintaining and managing key internal and external stakeholder relationships. Liaising with individuals at all levels in relevant organisations, dealing with itinerary, match information, dietary requirements, and tickets. Reconciliation of the Cricket Live ticket sales reports to meet contracted deadlines. Raising purchase orders and processing invoices promptly to ensure ECB has up-to-date cost information. Distribution of all company ticket and hospitality requirements for all matches. Working closely with the CEO Team to develop, implement, and maintain systems and processes to support the VIP ticket and hospitality programme. Assisting with the planning, preparation, and on‑the‑day hosting support for match days to ensure a seamless experience for VVIP attendees, including invitations, distribution and coordination of all general admission and hospitality tickets. Completing post‑season reviews, reconciliations and data management to support the wider finance function. Contributing to additional projects and duties as required. Although not a comprehensive list, this will form the majority of the responsibilities, with additional ad‑hoc elements being required from time to time. Please note that this role is office‑based and requires you to be in the office a minimum of three days per week. Qualifications Excellent attention to detail and accuracy. Strong knowledge of Microsoft Office, in particular, Excel (including sorting, formulas and pivot tables etc.) Ability to organise, effectively prioritise, and work to tight deadlines. Excellent communication skills and a proactive approach to building and maintaining stakeholder relationships. Weekend/evening work may be required during the busy cricket season. The right to work in the UK. Benefits Holiday – 25 days a year Volunteering – 2 days a year Pension Scheme Private medical insurance Employee health cash‑back plan Long‑term sickness insurance Life assurance – a multiple of your annual basic salary Enhanced family leave and pay OpenBlend – an innovative coaching and performance management tool Learning and Development – a range of programmes and initiatives to help you develop and reach your potential Employee Assistance Programme – 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice Cycle to Work Scheme Season ticket loan Preferential access to tickets to England games #J-18808-Ljbffr