Customer Service Team Lead — Lead & Grow Impact
PrimeForge Manufacturing
PrimeForge Manufacturing in Washington is seeking a Team Lead for the Customer Service department to guide a frontline team, foster a culture of excellence, and ensure high-quality service for customers. You will monitor performance metrics, coach staff, handle escalations with empathy, collaborate across departments, and produce KPI reports. Proficiency in English and experience with CRM systems such as Salesforce are preferred; weekend availability may be required. #J-18808-Ljbffr PrimeForge Manufacturing
Vacancy posted 5 days ago
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