Loan Servicing Specialist

About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:

• The customer is the first priority.
• We will keep all of the commitments we make.
• We are the people who get things done.
• We will work together as a team.

Job Summary: This position is responsible for providing clerical and administrative duties to support the retail lending and mortgage staff of Minnwest while working closely with the consumer loan operations team. Handles correspondence and research of a confidential nature.


Duties and Responsibilities (including but not limited to):

• Input Secondary Market Loan participation loans on Core system.
• Secondary Market Loan daily transactions and reporting.
• Answer and respond to phone calls and emails regarding Mortgage questions and requests.
• Mortgage Collection Process and Secondary Market Loan Collection Reporting. Including Send out demand letters, contact legal counsel for past due customers.
• Secondary Market monthly balancing.
• Responsible for reviewing Loan documents to ensure that newly closed loans are accurately updated in our core system.
• Monitor and maintain Loan ticklers.
• Support escrow analysis and release of insurance and real estate taxes. Review past due escrow taxes and insurance for real estate.
• Support flood ticklers and forced place insurance process.
• Backup the preparation of subordinations and satisfactions along with paid note process.
• Assist with any required data gathering, reporting, audit assignments as needed.
• Perform other duties as assigned.

Minimum Requirements:

• High school diploma or equivalent (GED)
• 1 year of loan servicing experience
• Dependability, ability to organize and prioritize
• Meticulous attention to detail
• Ability to achieve minimal error rates

Preferred Qualifications:

• 2 years of loan servicing or loan operations experience
• Systems familiarity: Navigator
• Secondary market loan experience
• Reporting experience with Fannie and Freddie

Schedule: Monday - Friday: 8:00 a.m. - 5:00 p.m.

Workplace Environment:

• Requires face-to-face interaction and coordination of work with other employees and departments, and in-person interaction.
• Working at a computer and utilizing a telephone
• Occasionally lifting up to 50lbs

Pay Range: $20.70 - $25.20/hour

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate's job-related knowledge, skills, and experience, among other factors.

Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:

• Comprehensive Medical, Vision and Dental Insurance
• Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
• Paid Holidays and Competitive Paid Vacation Days
• Paid Parental Leave
• Short- and Long-Term Disability
• Life, Critical Illness, and Accidental Insurance
• Tuition Reimbursement and Career Development Opportunities
• Employee Assistance Program (EAP)
• Paid Time Off to volunteer in your community
• Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group

All benefits are subject to eligibility requirements.

A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission of your offer of employment.

EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.