Account Manager

Made in America is an Austin-based manufacturer of complex, high-tolerance components and assemblies serving mission-critical markets including space, aerospace, defense, and precision industrial applications. We are hiring an Account Manager to own and grow our largest foundational customer account. This is a high-visibility role focused on relationship management, open order execution, proactive communication, and revenue growth through expanded wallet share.

What You’ll Do:

• Own the day-to-day relationship and communication with a key strategic customer
• Manage open order reports, delivery schedules, customer updates, and issue resolution
• Drive account growth by expanding programs, increasing wallet share, and converting RFQs
• Partner cross-functionally with Estimating, Scheduling, Purchasing, and Operations
• Identify risks early and communicate clearly with both customers and internal teams
• Maintain strong CRM discipline in Salesforce

What We’re Looking For

• Experience managing and growing key or strategic customer accounts
• Strong organization, communication, and follow-through in a fast-paced environment
• Ability to communicate effectively across technical and commercial stakeholders
• Proficiency with Salesforce, Excel, and Outlook
• Ability to work on-site in Austin, TX

Preferred Experience

• Manufacturing, aerospace, defense, or precision industrial experience
• Familiarity with MRP systems, ideally JobBOSS
• Blueprint reading and/or GD&T knowledge

What Success Looks Like

Success in this role means building trust with a critical customer, improving order visibility and communication, growing revenue from the account, and helping convert more opportunities into long-term programs. If you are a detail-oriented account manager who enjoys owning customer relationships inside a technical manufacturing environment, we’d welcome the conversation.