Admission Coordinator

Description Connect Families to Life-Changing Care At Clearfork Academy, we provide high-quality substance abuse and mental health treatment for adolescents and young adults. We're seeking a confident, relationship-focused Admission Coordinator who enjoys helping families navigate difficult decisions, solving complex challenges, and building strong partnerships with referral sources and treatment professionals. This role is ideal for someone who thrives in a fast-paced environment, enjoys meaningful conversations, values professional autonomy, and takes pride in finding solutions that help clients access the care they need. If you are energized by building relationships, influencing positive outcomes, and managing multiple priorities in a dynamic setting, this opportunity may be an excellent fit. What You'll Do Serve as the first point of contact for families, referral partners, and professionals seeking treatment services Build trust and rapport with prospective clients, families, and referral sources while guiding them through the admissions process Conduct admission screenings and determine client eligibility through collaboration with clinical staff Verify insurance benefits and discuss financial arrangements with families and guarantors Coordinate all aspects of the admission process, ensuring a smooth transition into treatment Maintain ongoing communication with referral partners and strengthen professional relationships Track referrals and admissions activity utilizing CRM systems and reporting tools Collaborate closely with clinical, nursing, business development, utilization review, and administrative teams Identify and resolve barriers that may prevent clients from accessing treatment Schedule intake appointments and complete required admission documentation Follow up with prospective clients and referral sources to support successful placement into services Contribute ideas that improve admission processes, referral development, and client experience Represent Clearfork Academy professionally within the behavioral health community What Makes Someone Successful in This Role? You may be a great fit if you: Enjoy helping people make important decisions during difficult situations Are naturally persuasive, engaging, and confident in conversations Like building long-term professional relationships and referral partnerships Thrive in fast-paced environments where priorities shift quickly Enjoy troubleshooting obstacles and finding practical solutions Prefer having autonomy while remaining accountable for results Can confidently balance multiple priorities without losing focus Are motivated by measurable outcomes and helping families access care Enjoy collaborating with a multidisciplinary team while taking ownership of your responsibilities Are comfortable making independent decisions and seeking consultation when appropriate Like improving systems, processes, and outcomes rather than simply maintaining them Work well under pressure and remain composed during emotionally charged situations What We're Looking For Bachelor's degree in a related field preferred 1–3 years of experience in admissions, intake coordination, behavioral health, substance abuse treatment, or healthcare services preferred LCDC, LPC, or other qualified behavioral health credential preferred Experience working with adolescents, young adults, substance use disorders, or mental health services preferred Strong interpersonal, communication, and relationship-building skills Ability to effectively engage families, referral sources, and healthcare professionals Experience verifying insurance benefits and discussing financial arrangements preferred Strong organizational skills and ability to manage multiple priorities simultaneously Experience utilizing CRM systems, electronic health records, and Microsoft Office applications Knowledge of behavioral health treatment services and admission processes preferred Ability to work independently with limited supervision while maintaining excellent judgment Why Clearfork Academy? Meaningful work that directly impacts adolescents, young adults, and families Opportunity to build influential relationships throughout the behavioral health community Fast-paced environment with variety and new challenges every day Autonomy to make decisions and contribute innovative ideas Collaborative culture that values initiative and problem-solving Supportive leadership committed to professional growth and success Mission-driven organization dedicated to helping clients build a new future Opportunity to be a key part of a life-changing treatment experience from the very first conversation If you're motivated by helping families, building relationships, solving problems, and making a meaningful impact in the lives of adolescents and young adults, we encourage you to apply. Clearfork Academy Leading Adolescents to a New Legacy EEOC STATEMENT: It is our policy to abide by all Federal and State laws, as well as the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity, or national origin. #J-18808-Ljbffr