Business Analyst

Job Description


REQUESTING AGENCY


MS Dept of Child Protection Services


POSTING TITLE


Business Analyst-Advanced


HOURS PER WEEK


40hrs/week, 8-5pm


EDUCATION LEVEL


Bachelors


WORK LOCATION


Onsite -1 week per month, DO NOT SUBMIT CANDIDATES UNWILLING TO BE ONSITE NO LESS THAN ONE FULL WEEK PER MONTH.


ON-SITE OR REMOTE


Remote -3 weeks per month


ON-CALL REQUIRED


No


OVERTIME


Occasional Overtime


TRAVELED REQUIRED


Yes- Occasional; In state only


EXPENSES REIMBURSED


No


CRIMINAL/DRUG BACKGROUND CHECK


Waive Background Check/Drug Screen


PROJECT NAME


Pathways Mississippi


POSITION DESCRIPTION


Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business Processes using industry-standard notations (e.g., BPMN)


Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required

Analyze future-state workflows for improvement and optimization opportunities


Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines


Provide expertise in process mapping, modeling techniques, and best practices - transition knowledge and documentation to MDCPS at the close of the project


Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation


Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders


Manage project "open items" pertaining to Business Process and / or Methods & Procedures to closure leveraging Business Process Flows and Methods & Procedures documents of record

Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects


Maintain Business Process and Methods & Procedures documents of record for the project team

REQUIRED SKILLS EXPERIENCE

• Bachelor's degree in Business, Information Systems, or a related field
• Proven experience as a Business Process Modeler or similar role
• Proficiency in using business process modeling tools (e.g., Visio, Lucidchart, or dedicated BPM tools)
• Strong understanding of business process modeling notations, particularly BPMN
• Excellent analytical and problem-solving skills
• Effective communication and collaboration abilities
• Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferred
• State Government experience and specific experience in DHS or Child Welfare domains is preferred
• Detail-oriented with a focus on producing high-quality deliverables

PREFERRED SKILLS REQUIRED

• Experience working on child welfare projects