General Manager

As the next general manager at the TRYP by Wyndham Pittsburgh/Lawrenceville Boutique Hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resources management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible! Responsibilities: • Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds • Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them • Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities • Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service • Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized Qualifications: • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role • Proven customer service experience as a manager; strong guest-focused mentality • High school diploma or equivalent GED; degree in hospitality or related field of study preferred • 5+ years of experience working in a hotel or the hospitality industry required • Demonstrate excellent organizational skills, communication skills, and problem-solving skills

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