Payments Industry Advocacy Senior Lead - Executive Director

Job Responsibilities

• Partner with internal stakeholders and clients in consulting-style engagements to understand market infrastructure challenges, regulatory priorities, and operational realities; translate insights into clear advocacy positions and execution plans.
• Apply deep payments industry expertise to define and evolve the firm’s strategy for payment market infrastructures and clearing systems; align advocacy positions with product roadmaps, commercialization goals, and client outcomes.
• Lead cross-LOB collaboration to craft firmwide viewpoints on emerging regulation, standards, and schemes (e.g., real-time payments, cross-border, ISO 20022), ensuring coordinated external engagement.
• Engage with Sales, Product, Banking, and Treasury Officers in account and market planning to deliver strategic industry and treasury solutions informed by regulatory and market developments.
• Serve as a trusted advisor to senior leaders; synthesize market demands and regulatory trends into actionable recommendations and executive-ready narratives.
• Maintain an open relationship with market regulators and supervisors with insights into regulatory dialogue across the market.
• Partner closely with Product teams to ensure adherence to local regulations, controls frameworks, and governance approval processes
• Represent the firm in working groups, consultations, and forums.
• Drive measurable outcomes from industry engagement, focusing on well-documented input to public consultations, prudent risk mitigation, operational readiness, and enablement of business objectives consistent with regulatory requirements and firm policies.

• Establish feedback loops and KPIs to track advocacy impact on client segments, product readiness, operational resilience, and partner satisfaction; communicate progress and risks to leadership.

Required Qualifications, Capabilities, and Skills

• 8+ years of experience in the payments industry or across a broad set of related products, with a record of shaping policy, standards, or market adoption.
• Demonstrated success advising large, complex financial services organizations on go-to-market trends and operational readiness; ability to design modified strategies using a consultative approach for complex businesses.
• Deep understanding of the global regulatory landscape impacting payments, and experience translating regulatory developments into business strategy and product implications.
• Proven ability to influence and deliver results in highly matrixed environments; exceptional relationship management skills.
• Executive communication and storytelling skills; ability to present to senior internal and external stakeholders.
• Strong program leadership: organized, self-directed, and able to prioritize across multiple markets, timelines, and stakeholder groups.
• Advanced level knowledge of risk management and controls, regional and local nuances, and governance requirements
• Proven ability to identify opportunities for market growth in line with regulatory requirements
• Demonstrated prior experience influencing across functions and teams while delivering value at scale

Preferred Qualifications, Capabilities, and Skills

• Management consulting background focused on payments policy/operations.
• Experience engaging with industry associations, standards bodies, and public consultations; established network across key market infrastructures and policy forums.