Sales Manager

Job Description

Job Description

About Us

Mastria Automotive Group is a family-owned and operated dealership group with over 60 years of success built on one simple belief—our employees are our greatest asset. We are committed to creating an exceptional employee experience because we know engaged employees deliver an exceptional customer experience.

Our culture is built on integrity, accountability, teamwork, continuous improvement, and putting people first. We believe in doing the right thing, supporting one another, giving back to our communities, and providing opportunities for our employees to grow both personally and professionally.

We're looking for an experienced, results-driven Used Car Manager to lead our pre-owned operation. This is more than a management position—it's an opportunity to build and grow a high-performing used vehicle department. We're looking for a leader with a proven track record who can take our operation to the next level and help us achieve our goal of 70+ used vehicle sales each month.

If you're passionate about developing people, maximizing profitability, sourcing quality inventory, and delivering an outstanding customer experience, we'd love to meet you.

What You'll Do

• Develop and execute a strategic plan to achieve and exceed our used vehicle sales objectives.
• Source and acquire quality pre-owned inventory through auctions, trades, direct purchases, and other acquisition channels.
• Manage inventory levels, aging, merchandising, and pricing to maximize profitability and inventory turn.
• Analyze market trends and establish competitive pricing strategies.
• Oversee CRM opportunities, internet leads, and follow-up processes to maximize sales opportunities.
• Partner with the marketing team to effectively advertise and merchandise inventory.
• Lead, coach, motivate, and develop the sales team while fostering a culture of accountability and success.
• Assist sales consultants in closing deals and providing an exceptional customer experience.
• Build lasting relationships with customers that generate repeat business and referrals.
• Work collaboratively with Sales, Finance, Service, and other departments to maximize dealership performance.
• Monitor department performance using key metrics and identify opportunities for continuous improvement.
• Ensure every customer receives a professional, transparent, and enjoyable purchasing experience.

What We're Looking For

• Minimum of 2 years of successful Used Car Manager experience.
• Proven track record of increasing used vehicle sales and department profitability.
• Strong used vehicle acquisition, appraisal, inventory management, and merchandising experience.
• Experience developing effective pricing strategies and managing inventory turn.
• Strong knowledge of dealership CRM systems and digital lead management.
• Exceptional leadership, coaching, communication, and negotiation skills.
• Ability to motivate teams while maintaining a positive and accountable culture.
• Highly organized, self-motivated, and results-driven.
• Passion for delivering outstanding customer service.
• Valid driver's license with a clean driving record.

What We Offer

• Competitive compensation with performance-based incentives
• Best hours in the automotive industry
• Closed Sundays
• Paid Vacation
• Paid Holidays
• Community Impact Day – a paid day off to volunteer in your community
• Paid Life Insurance
• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• 401(k) with company match
• Employee discounts on vehicles, parts, and service
• Paid manufacturer training and ongoing professional development
• Opportunities for career advancement within a growing automotive group
• State-of-the-art facilities and the latest technology
• A collaborative, supportive team culture that values integrity, accountability, innovation, and family

Join Our Team

If you're a motivated leader with the vision, experience, and drive to build a best-in-class used vehicle department, we invite you to apply. Join a company that values its people, rewards performance, and provides the support and resources you need to succeed.

We're not just looking for someone to manage inventory—we're looking for someone to build a team, create an exceptional customer experience, and help shape the future of our organization.