Senior Resource Advocate

At Senior Hope we believe in creating a community where every senior has the basic needs and resources to live a life with dignity and self-respect. We serve seniors of all ages, however, our funding is typically reserved for those who are 64 and up or disabled. Organization Senior Hope Location Remote (Greater Phoenix Area) Commitment 10–20 hours per week The Mission Are you passionate about supporting our aging community? Senior Hope is seeking a dedicated Senior Resource Advocate to serve as a vital bridge between seniors in need and the resources that can help them thrive. In this role, you aren’t just processing paperwork; you are providing a listening ear and a roadmap to stability for seniors navigating complex systems. What You’ll Do Direct Outreach Connect with seniors via phone or video to gather essential information and assess their current needs. Application Assistance Guide seniors through online application processes, providing hands‑on digital support for those who may find technology a barrier. Resource Navigation Utilize your knowledge of the Greater Phoenix nonprofit landscape to provide immediate referrals for food, housing, or medical assistance. Advocacy & Recommendations Prepare brief summaries and recommendations for our internal committee to ensure each senior receives the long‑term support they deserve. Hybrid Engagement While most work is remote, you’ll meet with our team or in some cases clients in person 1–2 times per month. What We’re Looking For Empathy & Integrity You will be handling sensitive personal information; a high level of discretion and a clean background check are mandatory. Local Experts Knowledge of Phoenix‑area resources (AHCCCS, Area Agency on Aging, local food banks, etc.) is a huge plus. Communication Skills The ability to explain complex forms in a simple, patient, and encouraging manner. Background A background in Social Work, Case Management, or Gerontology is a wonderful bonus, but we welcome anyone with a strong administrative or service‑oriented heart. Why Join Us? You will be the face of our organization for seniors who often feel overlooked. #J-18808-Ljbffr Senior Hope (Formerly Stepping Up for Seniors)