Director of Engineering - Commerce

Job Description

Job Description

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary: . 

The Director of Engineering, Commerce, is a strategically vital position within the Guest Experience Technology department, responsible for defining and driving the technology landscape for guest transactions, reservations, and product fulfillment. keeping current with global e-commerce innovations, payment ecosystems, and industry best practices.In this role, the Director will partner with IT leadership, Digital Experience Product owners, and other key stakeholders to develop and implement a cross-functional commerce roadmap. This roadmap aims to evolve and transform capabilities related to purchasing and redeeming product to provide a guest-centric experience that drives long term loyalty to our brands and resorts.

As a key addition to the Guest Experience Technology leadership team, reporting to the Vice President of Digital Engineering, the successful candidate must bring deep experience in custom software engineering, including a solid history of delivering high-volume, consumer-facing e-commerce systems, native mobile purchase funnels, and web-based transactional platforms using an agile-based approach. The ideal candidate must also possess the ability to develop engineering talent, foster a culture of transparency and technical innovation, and create clear accountabilities to drive transactional success.

Why This Role is Unique

• Technical Ownership of High-Revenue Commerce Platforms : Engineering ownership of critical Tier 1 e-commerce platforms, including commerce on owned web and mobile platforms including EpicPass.com, Resort websites, and the My Epic app
• Redefining Travel & Hospitality Commerce : The Guest Experience Technology team at Vail Resorts is at the forefront of the Travel and Tourism industry.
• Investment in Innovation : Commerce, and the redemption of products on-mountain is a key area of focus for the company. This team, and the platforms it owns, are at the center of this strategic direction and investment.
• Direct Executive Impact : High exposure to senior business and IT leaders,offering a unique opportunity to fundamentally architect and reimagine our core digital commerce platforms. 

Job Specifications: 

• Starting Wage: $165,000 = $195,000 + Annual Bonus + Equity 

• Employment Type: Year Round  

• Shift Type: Full Time hours available 

• Minimum Age: At least 18 years of age  

• Housing Availability: No  

Job Responsibilities: 

Strategic Commerce Leadership 

• Define and execute a multi-year digital commerce technology strategy and implementation plan that aligns with the guest-centric purchasing vision.
• Collaborate with senior leadership to align scalable technology initiatives with commercial business goals, checkout optimization, and external e-commerce trends.
• Stay abreast of industry trends in digital transactions, cloud commerce architectures, automated payment processing, and modern checkout capabilities

Team Management & Engineering Culture 

• Empower engineering team members and develop technical talent through performance monitoring, alignment with professional development programs, and company growth. 
• Lead and inspire the engineering culture that focuses on high quality and high impact deliverables 
• Foster a culture of continuous improvement, innovation, and strict  compliance/collaboration within the commerce technology teams 

Technical Architecture & Lifecycle Management

• Lead the architecture and development of innovative, highly-scalable, and differentiated e-commerce products across consumer-facing web, mobile app,and the broader transactional technology space.
• Oversee the design, development, integration, and deployment of custom software solutions, payment integrations, and that align to business requirements and guest needs.
• Ensure the adoption of engineering best practices in commerce software development, including agile methodologies, code reviews, secure payment standards, and continuous integration/continuous deployment (CI/CD).
  

Quality Assurance & Operational Excellence

• Establish and maintain rigorous QA processes to ensure the highest reliability and security standards for all e-commerce systems and transactional software products.
• Implement automated testing frameworks—specifically targeting checkout performance, stress testing, and payment gateway reliability—to streamline testing and improve deployment efficiency.
• Ensure timely identification, documentation, and resolution of system defects throughout the software development lifecycle to minimize friction in the purchase path.
• Build strong relationships that focus on understanding the e-commerce needs of internal stakeholders and IT resources, tailoring our strategy to support frictionless guest buying experiences. 

Job Requirements: 

• At least 5 years of experience in the following areas:
  • Developing and leading collaborative, Agile software engineering teams focused on improving velocity while maintaining strict code quality, security, and scalability in a high volume transactional environment.
  • Leading digital commerce and transaction technology strategy, platform migrations, and execution.
  • Developing mission-critical software applications, checkout flows, APIs,and systems that support enterprise-level e-commerce.
  • A successful track record of building and leading Omni-channel digital commerce teams, including experience developing and executing digital marketplace technologies in a distributed environment (web, mobile app,3rd-party SaaS commerce engines, payment gateways).
• Ability to successfully resolve architectural and situational complexities that are broadly defined, diverse, and occasionally unprecedented.
• Detail-oriented with strong program and project management competencies within complex software rollouts.
• Ability to step into commerce projects that are already in progress or need rescue and effectively assume a leadership role.
• Exceptional communication and presentation skills, with the ability to translate complex technical architectures into business terms for executive presentations.
• Knowledge and hands-on experience within cloud-based platforms,cybersecurity/PCI compliance, and transactional data/analytics.
• Excellent understanding of continuous integration and development methodologies with the ability to communicate cross-platform architectural thinking. 

The expected Total Compensation for this role is $165,000 = $195,000 + Annual Bonus + Equity. Individual compensation decisions are based on a variety of factors.

 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Vail Resorts offers a ‘Hybrid’ work environment for Broomfield-based roles where employees must live within 50 miles of the Broomfield office and work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516099
Reference Date: 07/22/2026 
Job Code Function: Developer