PT - Recreation Attendant (Year-Round Position) - Reservations

Recreation Attendant

Provides customer service to patrons in person and by telephone, answering questions and assisting with registration and facility reservations. This position focuses on the reservation and rental side of operations and requires the ability to perform heavy lifting and transport supplies and equipment between City rental facilities. Hours may vary depending on scheduled bookings and may include late evenings. Recreation Attendants are also responsible for assisting with closing multiple facilities across the city. This is a part-time position, but it is scheduled year-round.

Essential Duties and Responsibilities

• Facilitate customer relations with a positive, professional attitude and tact.
• Provides information to the public by answering phone and emails and responding to requests.
• Promotes, implements, and assist with recreational activities, including but not limited to youth programs, athletic leagues and tournaments, adult and senior programs, and special events.
• Assist with programs and events by registering patrons for classes and events; entering or documenting registrations; setting up equipment or supplies, completing clean-up activities.
• Provides customer service and responds to routine inquiries regarding the city's recreation and park facilities, services, and programs.
• As the main person of contact throughout the reservation, you must make sure the reservation location is clean and in order before the renter arrives. Ensure that the renter understand and comply with the venue policies and rules.
• Repost to assigned reservation location on time. Check individual renter in at their scheduled reservation location. Complete vehicle inspection sheet each time the City vehicle is driven.
• Oversee and be prepared to handle set-up according to the set-up schedule/diagram as well as break down of set ups. Handle any unexpected issues or maintenance for cleaning any facility.
• Provide a final walkthrough with the renter at the end of their event to make sure the facility is left clean and orderly as it was received.
• Assist with logistics as needed.
• Carry out additional duties as assigned.
• Provides assistance in coordinating recreation and/or other special events hosted by the city. Processes participant registration for various types of recreation classes and activities to include receiving and processing fees

Supervisory Responsibilities This job has no supervisory responsibilities

Education and/or Experience

Must be at least 18 years of age. Must have high school diploma or equivalent.

Certificates, Licenses, Registrations

Prefer at least one-year experience with Community Pass and 6 months cash handling experience