Medical Office Representative

Medical Office Representative Join BayCare as a Medical Office Representative Location: Bardmoor Outpt and Surgery Facility: BayCare Health System, Bardmoor FP BMG Shift: Days | 7:30 AM 4:30 PM, 8:00 AM 5:00 PM, or 8:30 AM 5:30 PM Schedule: Full-Time | Onsite Status: Non-Exempt Weekend Work: None On Call: No About BayCare At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. BayCare is Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties across over 175 outpatient locations throughout the Tampa Bay and west central Florida regions. Role Overview As a Medical Office Representative, you will serve as the first point of contact for patients while supporting front-office operations and ensuring a positive, efficient patient experience. Key responsibilities include: Managing front desk operations including check-in and check-out Scheduling appointments, procedures, and surgeries Collecting payments and supporting revenue cycle processes Handling patient inquiries and resolving issues professionally Entering patient information and maintaining accurate records Utilizing computer systems to manage schedules and workflows Supporting communication between patients, providers, and care teams Performing clerical and administrative duties as assigned Qualifications Education Required: High School Diploma or equivalent (GED) Experience Required: Six (6) months of experience in one of the following: Healthcare setting Customer service What We Offer BayCare provides a competitive total rewards package designed to support your career growth and well-being, including: Comprehensive Medical, Dental & Vision Benefits Paid Time Off Tuition Assistance 401(k) Match plus Annual Employer Contribution Wellness programs and community perks The opportunity to be part of an amazing team and a great place to work Take the Next Step Start your healthcare career with BayCare and make a meaningful impact by delivering exceptional patient experiences within our family practice setting. Apply today to join BayCare as a Medical Office Representative! BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.