Enterprise Voice Engineer

Job-ID: 411441Sector: Technology and ITLocation: Charlotte, NCContract: ContractPosted: 2026-10-12Deadline: 0001-01-01Our client is seeking a dedicated and skilled Enterprise Voice Engineer to join their dynamic team. As an Enterprise Voice Engineer, you will be an integral part of the Communications Support Department, working closely with the Voice Operations Team. The ideal candidate will demonstrate strong technical expertise, problem-solving skills, and a proactive attitude, which will enable you to thrive within the organization and contribute to reliable communication services.Job Title: Enterprise Voice EngineerLocation: Charlotte, North CarolinaPay Range: 70.00 W2What's the Job?Administer and support Cisco Unified Communications (UC) infrastructure, including CUCM, Unity, gateways, and analog solutions Develop automation and operational tooling using AXL APIs and scripting languages such as Python or PowerShell Perform troubleshooting and root-cause analysis utilizing Splunk and other monitoring platforms Design, execute, and document QA, system integration, and regression testing for voice infrastructure changes, upgrades, patches, and migrations Validate call flows, voicemail functionality, gateway integrations, analog services, and emergency calling capabilities following system changesWhat's Needed?Strong hands-on experience with Cisco Unified Communications Manager (CUCM/Call Manager), Cisco Unity Connection, and Cisco Voice Gateways (ISR) Experience developing and executing AXL API scripts for automation, reporting, provisioning, and bulk administration Proficiency in scripting languages such as Python, PowerShell, or similar Experience using Splunk for log analytics, monitoring, troubleshooting, and operational reporting Knowledge of SIP, SCCP, dial plans, call routing, voice quality analysis, and troubleshooting in large enterprise environmentsWhat's in it for me?Opportunity to work in a collaborative and innovative environment Engagement with cutting-edge voice technology solutions Professional growth through challenging projects and skill development Supportive team culture that values diversity and inclusion Onsite work in Charlotte with a flexible and supportive work environmentUpon completion of waiting period, consultants are eligible for:Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly PayIf this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.Experis is a global leader in technology services and part of the ManpowerGroup (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.