Service Advisor / Writer - Quick Lane of Boerne

Job Description

Job Description

Service Advisor – Quick Lane of Boerne

Boerne, TX | Full-Time | Competitive Pay + Bonus Opportunities

Do you love helping people and thrive in a fast-paced environment?

Quick Lane of Boerne is looking for an energetic, customer-focused Service Advisor to be the face of our service drive. If you enjoy building relationships, staying organized, and helping customers keep their vehicles running at their best, this is an excellent opportunity to build a rewarding career with one of the area's premier automotive service centers.

Whether customers visit for an oil change, tires, brakes, batteries, or scheduled maintenance, you'll play a critical role in delivering an exceptional experience from start to finish.

• Welcome customers with professionalism and enthusiasm.
• Listen to customer concerns and accurately document service needs.
• Recommend maintenance and repair services based on manufacturer guidelines and vehicle inspections.
• Prepare repair orders and service estimates.
• Keep customers informed throughout the repair process via phone, text, and email.
• Coordinate with technicians to ensure repairs are completed accurately and on time.
• Review completed work with customers and explain services performed.
• Build long-term customer relationships that encourage repeat business.
• Help achieve dealership goals for customer satisfaction, retention, and profitability.

• Previous automotive service advisor or customer service experience preferred.
• Strong organizational and multitasking abilities.
• Positive attitude with a team-first mentality.
• Comfortable using computers and dealership software.
• Ability to work efficiently in a fast-paced environment.
• Valid driver's license with a clean driving record.

• Competitive base pay plus performance bonuses
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation
• Paid training and ongoing professional development
• Opportunities for advancement within El Toro Auto Group
• Employee discounts on vehicles, parts, and service
• Modern facilities and a supportive, team-oriented culture

Quick Lane of Boerne is part of the award-winning El Toro Auto Group , where we're committed to developing great people and delivering outstanding customer experiences. Our team enjoys a positive work environment, strong leadership, continuous training, and opportunities for career advancement.

If you're looking for more than just a job—and want to build a long-term career with a growing organization—we'd love to meet you.

Join a winning team where your customer service skills, work ethic, and positive attitude are valued every day.