General Manager

Join our team at The Hilton Columbia Center Hotel as we seek a charismatic and strategic General Manager to steer our hotel to new heights. We are on the lookout for an individual with a keen entrepreneurial spirit, exceptional leadership skills, and a knack for sales to shape a team dedicated to delivering extraordinary customer experiences.

About Us

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.

• PASSIONATE – Passionate with the spirit to serve.
• EXCELLENCE – Committed to excellence that inspires results.
• ADAPTABLE – Adjust, adapt, and overcome.
• COMMUNITY – Creators of a collaborative community invested in growth.
• HUMBLE – Humble, trustworthy, and transparent.

What You’ll Do

• Inspire and motivate a diverse team to deliver exceptional guest experiences.
• Oversee day‑to‑day hotel operations to ensure seamless guest services and efficient workflows.
• Actively engage in the local community to further increase brand/product awareness via approved memberships, charitable activities, and business community/networking events.
• Foster partnerships with local businesses to enhance guest experiences and drive revenue.
• Establish and maintain high operational standards in all areas, including housekeeping, front desk, food and beverage, and facilities management.
• Implement strategies to enhance revenue generation, cost control, and operational efficiency.
• Continuously evaluate and improve operational processes to enhance guest satisfaction and profitability.

Education And Experience

• Proven experience managing select service or full‑service hotels.
• Strong leadership skills, with the ability to inspire and motivate a diverse team.
• Exceptional organizational and problem‑solving abilities.
• Excellent communication and interpersonal skills.
• A passion for the hospitality industry and a commitment to delivering outstanding guest experiences.
• Knowledge of industry trends, best practices, and emerging technologies.
• Flexibility to work in a dynamic and fast‑paced environment.

Benefits

• Competitive Salary and Bonus: We recognize and reward our team members for their hard work.
• Exciting and Fun Work Environment.
• Top Notch Training and Growth Opportunities: Medical, Dental, and Vision coverage.
• Paid holidays and vacation time.
• 401(k) Retirement Plan.

Physical Demands

• Must be able to stand for prolonged periods of time.
• Must be able to lift up to 50 pounds.
• Must be able to navigate various departments of the organization’s physical premises.

Travel

Less than 5%.

Affirmative Action / EEO Statement

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.