Billing/Collector
$20 - $24 per hourThe Collector is responsible for managing a dedicated portfolio of customer accounts to secure timely payments and optimize company cash flow. This role monitors account aging, addresses billing disputes, and collaborates with Sales, Billing, and Finance teams to resolve payment delays, lower Days Sales Outstanding (DSO), and minimize credit risk. If interested and have proven experience as a Collector, please email View email address on us.fitly.work
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
salary: $20 - $24 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
- Oversee assigned customer accounts, prioritizing collection activities based on risk, payment terms, and account aging.
- Conduct proactive outreach via phone, email, and formal written communication to collect on delinquent balances.
- Partner with internal departments (Billing, Cash Applications, and Sales) to research and resolve short payments, invoice disputes, and administrative blockers (e.g., missing POs, portal approvals, or invoice delivery issues).
- Utilize automated credit and collections management software to track account activity, monitor customer worklists, and log payment commitments.
- Maintain accurate, audit-ready records and detailed activity notes within the central ERP/collections platform in alignment with internal compliance standards (SOX).
- Generate cash collection forecasts and cash receipt projections based on customer payment trends, payment promises, and historical aging data.
- Lead regular account review meetings with Commercial/Sales partners to align on outstanding receivables, address customer escalations, and push for dispute resolution.
- Perform routine account analysis, review AR aging reports, and escalate high-risk or non-responsive accounts to leadership as appropriate.
- Assist with periodic credit reviews, account status updates, and management reporting as needed.
- strong background in accounts receivable, B2B collections, and core accounting practices.
- Excel (3 years of experience is required)
- Excel Macros
- Excel Pivot Tables
- SOX
- Microsoft Office
- Math and Calculation
- Accounts Receivable
- Invoices
- Oracle
- SAP
- Billing
- Years of experience: 3 years
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
Vacancy posted 3 days ago
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