VP of Operations

Own operational leadership and compliance at an early-stage cloud infrastructure company The Opportunity Gozunga is an early-stage cloud infrastructure company. We're small, focused, and building something real. Right now, operations is handled by the founders and that needs to change. We're looking for someone to take ownership of the day-to-day so we can focus on growth. That means keeping the business running, staying ahead of compliance, and making sure the right things get done. Equity is a meaningful part of the comp package and we want the right person to have real skin in the game. Ideal Candidate You've worked at a small company and know what that actually means. You don't wait for a playbook — you write one. You're comfortable with compliance work, can talk to engineers and customers equally well, and you take ownership of problems until they're solved. If you're looking for a clearly defined role with a big support structure, this probably isn't it. If you want real responsibility and a stake in where the company goes, let's talk. Key Responsibilities Own the day-to-day — keeping people, processes, and systems moving without constant direction from founders Be the operational glue between engineering, support, and sales; things shouldn't fall through the cracks because of you Build and document processes where they don't exist; improve them where they do Own SLA tracking, incident escalation, and making sure commitments to customers actually get kept Lead compliance audit prep and execution (SOC 2, ITAR, HIPAA) — including documentation, evidence collection, and staying audit-ready year-round Coordinate with outside counsel, accountants, and engineers on regulatory and risk requirements Spot what's broken or slowing us down and fix it without being asked Help onboard customers smoothly and make sure handoffs between teams don't create problems Qualifications Experience in an operations or leadership role at a small company — you know what it's like to wear multiple hats Comfortable building process from scratch, not just inheriting and maintaining it Hands-on experience with compliance audits (SOC 2, ITAR, HIPAA, or similar) — you've done the work, not just overseen it Enough technical fluency to work effectively alongside an engineering team Strong communication skills — you can translate between technical and non-technical, and between internal teams and customers Self-directed; you don't need someone telling you what needs attention Standout Qualities Background at a cloud, hosting, or managed services company Prior ownership of a SOC 2, ITAR, or HIPAA compliance program end-to-end Comfort working directly with founders and having a seat at the table Base salary with equity participation (structure discussed during offer) Medical, dental, and vision benefits 401(k) plan HSA eligibility Paid time off and company holidays Our Mission Gozunga Cloud was founded to give growing businesses an alternative to the major cloud providers — enterprise-grade infrastructure, including hosted AI workloads, without the cost and complexity of the hyperscalers. We're an OpenStack-based platform with a growing base of paying customers and a fast-growing pipeline of prospective clients in active trials. Based in Sioux Falls, South Dakota, we're an early-stage, hands-on team where your work has a direct and visible impact on the company's growth. Why Join Us? Work with cutting-edge cloud technologies Small team with big impact Collaborative, learning-focused culture Gozunga is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law. Reasonable accommodations are available for applicants with disabilities. #J-18808-Ljbffr