Contracts Administrator

Job Description

Job Description

High Rise Fire and Security, affectionately known as High Rise, founded in 1992, is a leading fire alarm, life safety and security systems solutions provider. We provide a broad range of products and services including, but not limited to, the design, installation, service and maintenance of Fire Alarm, Auxiliary Radio Communication, Area of Refuge, Parking Garage Gas Detection, Card Access, Camera Surveillance, Video Intercom and Intrusion Systems. High Rise is an Edwards Systems Technology (EST) Strategic Partner and a multi-year winner of “Strategic Partner of the Year Award” for the Northeast Region.

We are the first North American member of the SCUTUM Group. SCUTUM, founded in 1989, is a fast-growing, privately owned, leading European life safety company with offices in France, Germany, United Kingdom, Belgium, the Netherlands and Luxembourg. SCUTUM complements our solutions with additional products, services and expertise in electronic security, cyber security and defense security with an Artificial Intelligence (AI) platform.

At High Rise, we pride ourselves on our ability to maintain thorough and up-to-date industry knowledge. Our employees are equipped with comprehensive knowledge and extensive experience in providing life safety system and electronic security solutions throughout New York City, SE Florida and the surrounding areas. We are currently looking for a Contracts Administrator to add to our team. This position manages service agreements, ensuring accuracy and timely execution. With a solid reputation in the market, ever so growing Client base, cutting edge products and services, now is a great time to join our team.

Required Education and Experience

• High School/ GED diploma required
• One year of experience working in a professional, service or contract administrative oriented environment

Roles and Responsibilities

• Execute service contract renewal calls.
• Create new contract renewal proposals.
• Audit client accounts in order to reduce contract backlog and company liability
• Retrieve copies of active service contracts for clients upon request.
• Identify opportunities to present multi-year contracts to existing client base.
• Prepare metrics reports for sales management.
• Provide sales support to clients and c-workers when applicable

Skills and Knowledge

• Strong multi-tasking and follow up skills
• Strong telephone communication skills
• Above average proficiency in computer literacy and applications, i.e. MS Excel, Outlook, Word, Docusign, PDF
• Working knowledge of Saas Platforms such as Docusign, Pandadoc, HubSpot, Salesforce
• Excellent interpersonal and client service skills.
• Outstanding oral and written communication skills, with the ability to produce quality results.
• Excellent organizational skills.
• Ability to work under pressure and be multi-talented to meet aggressive time schedules.
• Ability to work with difficult clients, ensuring that their needs are met.

High Rise offers a highly competitive compensation (salary, commission plus bonus) and a generous benefits package, including medical, dental, vision, prescription plans for employees and their families, company paid life insurance, 401k match and Profit-Sharing contributions.

High Rise offers variety of exciting career development opportunities within the organization. We have a robust learning and development platform that provides training and mentoring to employees at all levels of the organization. Employees are offered the opportunity to take part in a range of internal training initiatives to hone their existing skills and continue to grow professionally in accordance with the changing external environment. In addition, our peer-to-peer coaching program and emphasis on dynamic information exchange between teams ensures that our people are challenged intellectually and given the opportunity to succeed in their role.

Our organization is dynamic, and we pride ourselves on providing a collaborative work environment where employees are consistently engaged and work together to provide top quality service.

Come explore the possibilities at High Rise.