Customer Success Associate: Frontline Support & Feedback
Nuuly
Nuuly seeks a Customer Success Associate, Tier 1 to deliver frontline support by addressing straightforward inquiries and resolving common issues. You will guide customers through the shopping experience, answer order questions and support the team to build a successful brand. Reporting to the Customer Success Supervisor, you will communicate with new and potential customers, ensuring a customer-first approach. Hours are Sunday-Thursday 6am-2pm EST; benefits align with URBN standards. #J-18808-Ljbffr Nuuly
- URBN is seeking a Customer Success Associate, Tier 1 to deliver frontline support by addressing straightforward inquiries and resolving common issues efficiently. This role requires clear communication, attention to detail and a strong customer-first mindset. Reporting...SuggestedWeekend work
$108k - $132k
...outcome.The median Ramp customer saves 5% and grows... ...CX team is the frontline when something... ...resolved fast.Premier Support is the dedicated... ...is hiring an Associate Manager to lead Premier... ...weekly 1:1s, give feedback that changes... ...management, or customer success, including...SuggestedFull timeWork at officeHome officeFlexible hours- ...with confidence. If we're successful, we'll make it easier and... ...'ve grown to thousands of customers and tens of millions in ARR... ...Team & How We Work As an Associate Customer Support Specialist, you'll be the... .... ~ Coachable: takes feedback well and asks for help before...SuggestedFor contractorsWork at officeRemote workFlexible hours3 days per week
- Censis Technologies, Inc. in New York is seeking an Associate Customer Success Manager to support the Sr. CSM team, delivering white-glove service and fostering long-term strategic relationships with a high-volume of hospital accounts. You will help ensure successful product...Suggested
- ...startup delivering a security layer for the AI era, expanding its Customer Success team from its NYC office. The Customer Success Associate will own customer implementation, onboarding, and ongoing support, acting as the face of the product and coordinating with...SuggestedWork at office
- Garage is looking for a Customer Success Associate in New York to deliver thoughtful support for buyers and sellers. You will be the first point of contact, helping customers navigate their questions across various channels. This role involves building systems to enhance...
- ...About the Role As a Customer Experience Associate at Nourish, you’ll play... ...receive exceptional support and care. In this role, you’ll be the frontline of our customer... ...ensure that customer feedback is always heard and... ...support, CX, or customer success . You’ve worked in...Remote work1 day per week
- ...Customer Solutions Associate We're looking for a Customer Solutions Associate... ...role, you'll be the frontline of the customer experience, owning support requests from intake... ...increases self-service success Customer Insights & Product Feedback Identify patterns across...Work at officeFlexible hours1 day per week
- ResMed Inc is seeking a Customer Support Associate I in the United States. This full-time role provides specialized product and industry training and focuses on customer satisfaction, issue resolution, and knowledge-base improvements. You will use Salesforce to track cases...Full time
- Osborne Association seeks a full-time IT Specialist to join our Brooklyn-based IT Department. You will provide frontline technical support to staff, ensuring access to Osborne’s technology resources... ...school diploma, 2+ years of customer service and Windows desktop experience...Full timeWork at office
$20 per hour
...Customer Success Representative NORY is seeking a Customer Success Representative to join our... ...and follow-ups to provide personalized support and ensure continued engagement. Maintain... ...records of customer interactions and monitor feedback to identify improvement areas....Hourly paySummer work10 hours per weekWeekend work- ...Associate Customer Success Manager The Associate Customer Success Manager is responsible for supporting the Senior Customer Success Manager team with the objective of providing white... ...and other Censis solutions and being the frontline of communication. This position...Local area
$60k - $75k
...Customer Experience Associate Peec AI is a Berlin-based Series A startup building... ...teams to improve support, shape onboarding, and help... ...customer, providing actionable feedback to marketing, sales, and product... ...~1-2 years of Customer Success or Support experience,...Work at officeLocal area$90k - $120k
...renting work for all of us: to support every path, and simplify the... ...The core function of the Customer Success team is to ensure our clients... ...for a Customer Success Associate who can serve as a trusted and... ...customer, translating their feedback into actionable insights for...Full timeWork at officeWork visaFlexible hours- ...Hive is seeking a technically skilled Customer Success Associate to join our professional team. In... ...technical guidance, troubleshooting support, and strategic platform adoption. The... ...teams to communicate customer technical feedback and feature requests Qualifications Relevant...Full time
$70k - $80k
...Customer Success Associate New York About us @Symphony Secure. Connected. Intelligent. Symphony is an... ...Description: The Customer Success Associate supports customers post-sale by helping drive... ...and adoption metrics; provide feedback and insights to help improve customer...Local area$15 per hour
...Nuuly Customer Success Associate (Part-Time, Temporary Friday-Sunday, AM or PM) Nuuly is seeking a... ...experience, answer order questions and support the team to build a successful brand.... ...’ bottom line Collect and share feedback to external teams to ensure the needs...Temporary workPart timeShift work- ...market fit and a growing base of customers who love our product -... ...role is for you. As a Customer Success Associate, you'll run the scaled side... ...templates, and train our support and CS agents on them so every... ...themselves. Close the product feedback loop. Document what...Work at office
- ...Customer Experience Specialist As a Customer Experience... ...Warp, you'll be the frontline advocate for our... ...the Head of Customer Success and serve as the go-to... ...answers, or hands-on support. This isn't a ticket-submitting... ...patterns in customer feedback and think about root...Work at officeFlexible hoursShift work
- Adaptive is growing its Customer Success team in NYC. The Customer Success Associate will own customer onboarding, implementation, and ongoing support, acting as the face of the product and ensuring... ...troubleshoot issues, relay feedback, and drive improvements, shaping...
$55k - $70k
...... Due to continued success in 2024 and a great start... ...2025, we're seeking a Customer Success Partner to... ...business opportunities, and supporting client satisfaction.... ...satisfaction through feedback, contract renewals,... ...com Seniority level Associate Employment type Full...Full timeContract workFor contractorsWork at officeWork from home- AdaptiveAdaptive is expanding its Customer Success team in NYC. The Customer Success Associate is a foundational role... ...implementation, onboarding, and technical support, acting as the face of the... ...Engineering to troubleshoot, relay feedback, and identify areas for improvement...Immediate start
- ...provincial, and municipal governments. Mission/Overview The Customer Success Associate (CSA) supports the Customer Success team in delivering an exceptional... ...and deliverables are completed. Share customer feedback with internal teams to improve products and services....Contract workWork experience placementWork at office
$31.97 - $36.3 per hour
...re building a world where getting support is simple, personal, and built around... ...Reporting to the Senior Manager, Customer Success, the Customer Success Associate (CSA) plays a pivotal role in... ...adeptness at receiving and implementing feedback. Bachelor's degree or equivalent...Hourly payFull timeWork experience placementRemote workWorldwideSleeping nights$85k - $105k
...About The Role As a Customer Experience Specialist... ...at Warp, you'll be the frontline advocate for our customers... ...the Head of Customer Success — and serve as the go‑... ...answers, or hands‑on support. This isn't a ticket‑submitting... ...patterns in customer feedback and think about root...Shift work$75k - $95k
...re dedicated to fueling the success of small and mid-size... ...management. We're seeking a Customer Success Associate to be a vital part of our team... ...credit meetings, and product feedback sessions. Proactively... ...communication to monitor and support their business objectives,...Remote workWork visaFlexible hours- ...Citi Ventures, and continued support from Andreessen Horowitz (a1... ...The Role We are growing our Customer Success team based out of our NYC office. The Customer Success Associate role is a foundational role... ...troubleshoot issues, relay product feedback, and identify areas for...Work experience placementWork at officeImmediate startMonday to Friday
- ...transactions. We’re looking for a Senior VIP Customer Success Associate to join our Customer Success team, which supports our most valued customers around the world. You... ..., and provide coaching and performance feedback to maintain VIP service standards. Collaborate...Full timeFor contractorsApprenticeshipLocal areaRemote workWorldwideFlexible hours
- About the role We’re looking for a Customer Success Associate to deliver a fast, thoughtful support experience for the buyers and sellers who use Garage. You’ll be... ...escalation workflows, support tooling, and customer feedback loops. This is a hands‑on role for someone who...Local areaRelocation package
- Ellenco Estágios e Treinamentos is seeking a Remote Customer Success & Sales Associate to assist customers, support sales activities, and deliver excellent service from a home-based setup. No prior experience is required as full training will be provided to help you succeed...Remote jobWork from homeFlexible hours
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