Vice President, Technology Service Desk/On-Site Support

Vice President, Technology Service Desk/On-Site SupportWe're seeking a Vice President, Technology Service Desk/On-Site Support professional to join our Work Place Technologies Team in Lake Mary, Florida.In this role, you'll make an impact in the following ways:Serving as the senior leader of the desktop support team, setting the standard for exceptional client service through personal exampleTo be successful in this role, we're seeking the following:Desktop support and lead role in a large environment for 10 yearsHardware break fix, software installation and troubleshootingMicrosoft Windows 11 and Mac OS managementService Now, Remote Support, Customer serviceInventory management with occasional local travelBNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Job InfoJob Identification 82292Job Category Technology Service Desk/On-Site SupportLocations 600 Colonial Center Parkway, Lake Mary, FL, 32746, USJob Schedule Full timeJob Shift DayBase Salary Min 69000Base Salary Max 153000