Medical Office Clerk - Substance Abuse Rehabilitation Program (SARP)

Medical Office Clerk - Substance Abuse Rehabilitation Program (SARP)

Pay Rate: $17.96+ 5 (Health & Warfare)

Duration: 6+ months

Work Hours: Monday to Friday

Certification: Valid BLS Certificate issued by either American Heart Association (AHA) or client (ARC)

Task:

• Medical Office Clerk shall screen, record, and redirect telephone calls each month.
• Messages shall be taken, and information relayed to the appropriate staff members within 15 minutes.
• Medical Office Clerk shall schedule appointments and check-in patients each month.
• Upon check-in, the contractor shall gather/verify demographic information (name, address, home/work telephone numbers, sponsor SSN, patient SSN, date of birth, and insurance information)
• Medical Office Clerk shall create new appointments for walk-in or same-day appointments as requested.
• Medical Office Clerk shall prepare intake packets and forms for each patient to include Privacy Act, confidentiality forms, intake questionnaire, and any other MTF required form.
• The contractor will scan and upload these forms in MHS Genesis at the end of each clinic day.
• Medical Office Clerk shall be responsible for organizing and maintaining availability of clinic forms required for all patient check-ins.
• Medical Office Clerk shall receive and assist providers with maintaining confidentiality of faxes sent and received within the clinic.

Required Qualification:

• High School Degree or General Educational Development (GED) equivalency and medical terminology.

Work Hours: Monday-Friday between the hours of 0700-1700. Shifts will normally be scheduled for 8.5 hours to include an uncompensated 30-minute meal break. In no instance will the contract worker be required to provide services in excess of 40 hours per week.