Customer Service Representative -Westerville

Join a dynamic, team-oriented environment as a Customer Service Representative at the Westerville Clothes Mentor, where delivering exceptional service and creating a welcoming atmosphere for customers is at the heart of what we do. This role is ideal for individuals who are energetic, personable, and enjoy engaging with people. As a key member of the store team, you will play an important role in ensuring a positive shopping experience, supporting store operations, and contributing to a fun and supportive workplace. If you are looking for a position that values your enthusiasm and offers opportunities for growth, this could be the perfect fit.

Responsibilities

• Greet and interact with customers to create a positive and welcoming store experience
• Perform all point-of-sale (POS) transactions accurately and efficiently
• Process, tag, hang, and stock merchandise on the sales floor
• Inform customers about current promotions and loyalty programs
• Communicate the buying and selling process clearly to customers
• Assist with maintaining store operations and standards as assigned

Qualifications

• Must be at least 16 years old
• Honest, dependable, and self-motivated with mature judgment
• Strong sense of urgency and ability to work efficiently
• Effective communication skills
• Ability to frequently walk, stand, stoop, climb ladders, push, and perform repetitive lifting (up to 40 lbs)
• Good vision and coordination for inspecting items and stocking merchandise

Benefits

• Competitive wage and bonus opportunities
• Outstanding health, dental, and vision benefits
• Generous employee discount at all company brand stores
• Paid holidays and paid time off (PTO)
• Company-paid short-term and long-term disability
• 401(k) with company match
• Flexible schedules
• Employee referral and anniversary programs
• Full-time (30-40 hours) and part-time (20-25 hours) positions available
• Opportunities for growth and professional development—promotion from within is encouraged