F&B Administrative Assistant
Four Seasons Hotels
Food & Beverage Administrative Assistant
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Experience the luxury of living and working in one of the Southwest's most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona's red rocks, a visit to the Grand Canyon, or exploring Arizona's diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.
About the Role
As a Food & Beverage Administrative Assistant, you'll be the driving force behind the scenes, supporting the Director of Food & Beverage and all outlet managers across all of our outlets. Your organization, energy, and attention to detail will help keep operations running seamlessly while empowering the team to deliver exceptional and memorable guest experiences.
What You Will Do
- Provide administrative support to the Food & Beverage Division, including document preparation, correspondence, recordkeeping, and file management.
- The job will require daily usage of Birchstreet, Micros, Avero, OpenTable, GoldenXP, and Opera. And multiple other systems and applications.
- Manage calendars, schedules, and appointments for senior F&B leadership to ensure efficient operations and communication.
- Coordinate and distribute Banquet Event Orders (BEOs), ensuring timely and accurate communication with culinary, banquet, and service teams.
- Maintain POS systems, including menu updates, pricing, layouts, and branded materials in accordance with company standards.
- Partner with Culinary and Front-of-House leadership to manage BirchStreet purchasing orders, inventory tracking, and cost documentation.
- Support restaurant and banquet operations during special events, holidays, and high-volume periods.
- Coordinate reservations for holiday and special events through OpenTable.
- Prepare and maintain training materials for menu rollouts, including pickup charts, allergen guides, and pairing resources.
- Create and maintain order guides for outlet supplies and retail items.
- Serve as a liaison between restaurants, bars, kitchens, banquets, housekeeping, sales, and other departments to ensure effective communication and coordination.
- Assist with planning and execution of F&B events, including logistics, administrative preparation, and post-event follow-up.
- Maintain par levels for menus and operational paper supplies.
- Track and maintain temperature logs in compliance with health and safety standards.
- Oversee and update live entertainment schedules across all outlets.
- Handle internal and external communications in a professional manner consistent with luxury hospitality standards.
- Maintain weekly meeting notes for F&B and Culinary leadership meetings.
- Manage team schedules using workforce management systems, including OnTrack.
- Create bi-weekly F&B newsletter with information provided by the culinary and F&B management team.
What You Bring
- Previous experience in administration, coordination, or Food & Beverage operations, preferably within a luxury hotel, restaurants or high-end hospitality environment.
- Exceptional organizational skills with a strong attention to detail and accuracy.
- Excellent written and verbal communication skills, with the ability to collaborate effectively across multiple teams.
- Proficiency with computer systems, along with basic design capabilities for menu creation.
- Strong multitasking abilities, with the capacity to prioritize in a fast-paced environment while maintaining composure and professionalism.
- A service-driven mindset with the ability to engage professionally with colleagues, leadership, vendors, and guests.
What We Offer
- A welcoming, energizing culture where you're encouraged to bring your authentic self to work every day.
- Comprehensive learning and development programs designed to help you grow, refine your craft, and build your career.
- Inclusive, diverse employee events and celebrations throughout the year.
- Exclusive Four Seasons travel perks and employee discounts worldwide.
- Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days.
- Complimentary Employee Meals.
- And so much more as part of the Four Seasons experience.
Full Time
Flexibility to work early mornings, evenings, weekends and holidays.
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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