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Technical Support Technician

Nextgen Global Resources LLC

Job Description

Job Description

Technical Support Tech I

Location: Fairless Hills, PA (Onsite)
Duration: 6-Month Contract (Potential Extension & Contract-to-Hire)
We are hiring Technical Support Tech I professionals for a leading Client supporting a large-scale data center infrastructure project in Fairless Hills, PA.

This is an excellent opportunity for candidates with experience in data centers, structured cabling, low-voltage installation, fiber optics, telecom, construction, warehouse operations, manufacturing, or logistics who are looking to grow their careers in a fast-paced technical environment.

Responsibilities

  • Install AI server racks and associated infrastructure cabling.
  • Pull, route, and terminate fiber and copper cables.
  • Follow work instructions, diagrams, and Standard Operating Procedures (SOPs).
  • Document completed work using laptop-based ticketing and inventory systems.
  • Work safely in a team-oriented data center environment.
  • Maintain quality and safety standards while meeting project deadlines.

Required Qualifications

  • 1–2 years of experience in one or more of the following:
    • Data Centers
    • Structured Cabling
    • Low-Voltage Installation
    • Telecom
    • Construction
    • Warehouse
    • Manufacturing
    • Logistics
  • Experience pulling and running cables in structured environments.
  • Fiber optic or inside plant telecom experience is highly preferred.
  • Security camera or access control cabling experience will also be considered.
  • Basic understanding of Layer 1 infrastructure, including fiber and copper cabling.
  • Comfortable using a laptop for documentation and ticketing.
  • Strong communication and teamwork skills.
  • Willingness to learn and adapt in a fast-paced environment.

Physical Requirements

  • Lift up to 35 lbs individually and assist with heavier equipment as part of a team.
  • Stand, walk, bend, kneel, and climb ladders for extended periods.
  • Work in construction zones, elevated areas, confined spaces, and varying temperatures.
  • Must wear required Personal Protective Equipment (PPE).
  • Must provide your own over-the-ankle leather composite toe work boots (steel toe boots are not permitted).

Work Schedule

Candidates must be flexible to work either of the following shifts:

  • Sunday–Wednesday or Wednesday–Saturday
    • 7:00 AM – 5:30 PM
  • Monday–Friday
    • 8-hour daytime shift (Exact hours to be confirmed)

If you have experience with structured cabling, fiber optics, telecom, data centers, rack-and-stack, low-voltage installation, or related technical work, we'd like to hear from you.

Company Description

•\tWhat you didn’t know about us:
•\tCompetitive salary
•\tHealth, Dental and Vision Benefits
•\tShort/Long Term Disability and Critical Care/Illness Protection
•\tLife Insurance and Retirement Plans
•\tEmployee Assistance Program
•\tWith this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!

•\tWe are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

•\tWe are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

•\tWe give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
•\tKelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
•\tFor more information click Equal Employment Opportunity is the law.
•\tYou should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.

#JobsAtKellyTelecom

Company Description

•\tWhat you didn’t know about us:\r\n•\tCompetitive salary\r\n•\tHealth, Dental and Vision Benefits\r\n•\tShort/Long Term Disability and Critical Care/Illness Protection\r\n•\tLife Insurance and Retirement Plans\r\n•\tEmployee Assistance Program\r\n•\tWith this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!\r\n\r\n•\tWe are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!\r\n\r\n•\tWe are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.\r\n\r\n•\tWe give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!\r\n•\tKelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. \r\n•\tFor more information click Equal Employment Opportunity is the law.\r\n•\tYou should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.\r\n\r\n#JobsAtKellyTelecom

Vacancy posted 1 day ago
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