PM Leader

Team Leader Opportunity at Chick-fil-A Westbury

At Chick-fil-A Westbury, the Team Leader role is more than just a job; it's an opportunity. In addition to working directly with an independent local franchise Owner/Operator, you gain life experience that goes far beyond serving a great product in a friendly environment. Working at Chick-fil-A Westbury is a great opportunity for people of all ages and backgrounds.

We are currently seeking a Team Leader to add to our leadership team. We are looking for hard-working individuals who thrive in a fast-paced positive environment. Come be a part of a team that Serve like a Champion by caring for its community, developing its people and delivering great food and a guest experience that consistently wins hearts.

5 days per week with a focus on high volume times - lunches and dinners are required. Fridays and Saturdays are required.

Our team receives:

• A fun positive team environment where you feel like you're a part of a family
• Flexible scheduling
• Sundays off
• Competitive pay
• Free employee meals
• Scholarship opportunities
• Learning first-hand from an experienced operator and restaurant leaders
• Training and development to help you reach your professional goals

Your role on our team:

• Acts as a role model and leader in the restaurant, setting a tone for teamwork and encourage others to do the same by being high energy, positive, tolerant, kind, and open to new ideas.
• Works alongside team members in all areas, ensuring speed and accuracy, while maintaining food quality and safety. Provides coaching and feedback in a way that is constructive and positive and in line with restaurant goals.
• Collaborates with other leaders when planning shifts to ensure all policies and procedures are followed and tasks are completed for the shift, setting up the next shift for success.
• Collaborates with HR and talent directors for the planning of all shifts ensuring schedule, setup, and leadership is in place and we are appropriately staffed.
• Collaborates with the training manager to ensure continual training, development, and recognition of our team members.
• Consistently reviews reports and metrics, always looking for and recommending improvement to the operation and our people.
• Is in constant communication with other restaurant leaders - working toward common restaurant goals and enabling each other's success.
• Develops junior leaders in line with restaurant leader development plan. Provides feedback in a way that is constructive and positive and in line with restaurant goals.
• Point of accountability for excellent customer experience in the restaurant, reviewing key metrics in this area, adhering to strict checklists/procedures, using standard tools, and always working towards continuous improvement.
• Point of accountability for restaurant operations and its equipment, overseeing shift leaders and team members in their daily tasks and working alongside them to make them better.
• Solves problems serves as an escalation point for our team.
• Works within the Chick-fil-A community to receive training and learn the culture of care; looks for opportunities for connections with other restaurants and corporate for related items.

What we look for in our people:

• Consistent and reliable
• Cheerful and positive attitude
• Desire to serve and help others
• Team player
• Works well under pressure
• No task is too small mentality
• Self-starter
• Able to multi-task
• Able to work in a fast-paced/high volume operation without compromising food safety or quality
• A developer of people
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

This job requires a very fast pace to serve our high volume of guests hot food in a short period of time. Our crew performs repeated tasks with high efficiency while maintaining food quality, food safety, and keeping their work environments spotless. Apply now to be a part of our growing team!