Insurance Document Mailing Associate - Hybrid

Job Description

Job Description

Genesis10 is currently seeking an Insurance Document Mailing Associate for a contract position with a Major Financial Services Company located in Franklin, WI.

Compensation: $15.00 - $16.00 per hour, W2, based on qualifications

Position Overview:
As an Insurance Document Mailing Associate , you will work as part of a fast-paced team that is critical to ensuring the accuracy and efficiency of contract preparation and distribution. You will be responsible for the information validation, addressing, packaging, and mailing of insurance policies and contracts to clients. This role requires exceptional and unwavering attention to detail to help maintain regulatory compliance and uphold the client experience.

Key Responsibilities:

• Ensure shipping label information, including policy number, contract number, and recipient details, is accurate and matches internal records
• Affix shipping labels and insert contracts into envelopes according to standards
• Conduct quality checks on document assembly to prevent errors
• Generate contract shipping labels using the data management system
• Process field requests to release, hold, or destroy contracts based on established guidelines
• Investigate and resolve issues related to scanning discrepancies
• Record reasons for returned contracts in data systems
• Sort contracts into designated office number boxes and manage daily transport
• Process policy modifications as needed
• Maintain and restock supplies

Primary Requirements:

• High school diploma or equivalent
• 1-2+ years of prior mail handling or customer service experience
• High level of accuracy and attention to detail
• Seen as a team player and is supportive of group decisions and ideas
• Great attendance and positive attitude
• Proficiency in data entry and management systems
• Basic understanding of postal procedures and shipping protocols
• Strong organizational and multitasking abilities
• Ability to organize and prioritize work under tight time constraints
• Basic PC proficiency required
• Ability to handle confidential information in a manner consistent with privacy laws and regulations
• Ability to multi-task and navigate using various systems
• Must be able to lift 15-20lbs consistently

Desired Skills:

• Basic technical skills
• Experience in shipping
• Great communication skills

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.