Receptionist - Business Insurance

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Receptionist

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Receptionist at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Receptionist on the Administrative team, you'll be responsible for:

• First Point of Contact: Greet visitors, clients, and staff with a professional and welcoming demeanor.
• Call Management: Answer, screen, and transfer phone calls efficiently and professionally.
• Administrative Support: Handle data entry, filing, and other administrative tasks.
• Sharing Team Responsibilities: cross-train on other front desk team member job duties to assist with regular backup coverage.
• Customer Service: Provide excellent customer service, resolving inquiries and issues promptly and effectively.
• Front Desk Operations: Maintain a clean, organized, and welcoming reception area.
• Communication: Communicate effectively with clients, visitors, and staff, both verbally and in writing.
• Record Keeping: Maintain accurate records of visitor logs, appointments, and correspondence.
• Problem Solving: Address and resolve issues in a timely and professional manner.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• 2 years of relevant administrative/clerical experience.
• Reading, writing, and mathematical skills that would normally be acquired through the acquisition of a high school diploma. Some college coursework preferred.
• This individual must have a strong knowledge of general business software such as Microsoft Office Word, Microsoft Teams, Outlook, Excel, and Power Point.
• Must possess a customer service mindset, with the natural disposition to be helpful and aid others in the workplace wherever possible.
• Excellent communication skills necessary to communicate effectively with clients and co-workers using tact and diplomacy, especially when in high pressure situations.
• Bilingual in English and Spanish a plus.

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.