Head of Workforce Transformation and Applied AI

Head of Workforce Transformation & Applied AI As Head of Workforce Transformation & Applied AI, you will champion the transformation of HR practices through AI-enabled solutions. Your primary focus is to translate workforce and talent challenges into practical, AI‑enabled solutions that enhance efficiency, effectiveness, and employee experience. This is a hands‑on, hybrid role requiring at least two days a week onsite. Candidates must be within a commutable distance to the Westbrook location or open to relocation. Responsibilities Develop a playbook to identify, evaluate, and prioritize AI use cases that improve workforce effectiveness. Guide cross‑functional project teams to design and implement AI‑enabled solutions in partnership with IDEXX IT and Data & AI teams. Facilitate AI build‑vs‑buy decision‑making, vendor evaluations, and pilot design. Consult on AI implementation planning activities including workflow redesign, testing, rollout planning, and post‑implementation evaluation. Monitor AI solution performance and adoption, identifying opportunities for iteration and improvement. Build business cases for AI investments that demonstrate clear ROI in talent growth, workforce agility, and organizational effectiveness. Partner with People Analytics to define success metrics and track outcomes for AI‑enabled HR initiatives. Define and report AI value realization using outcome metrics (e.g., hours saved/capacity created) and adoption metrics. Lead AI‑informed job and work redesign initiatives aligned to business and talent strategy. Partner with HRBPs and business leaders to identify opportunities to optimize jobs and workflows and leverage AI‑enabled collaboration models. Translate workforce challenges into clearly defined problem statements, AI-enabled solution hypotheses, and success metrics. Embed AI insights into workforce and talent strategies and contribute to upskilling, reskilling, and career mobility initiatives. Develop enterprise AI change enablement approach, including role‑based learning pathways, playbooks, and governance guides. Apply Responsible AI, data privacy, and ethical use guidelines in design and deployment. Lead change management activities for initiatives, including stakeholder engagement, communications, training, and readiness assessment. Qualifications 8+ years of progressive experience spanning workforce transformation, talent strategy, and digital transformation, with demonstrated enterprise program leadership. Demonstrated success leading the design, development, and delivery of AI‑enabled solutions end‑to‑end. Proven experience leading large‑scale technology‑enabled change management initiatives (multi‑function or multi‑region) with clear evidence of adoption, behavior change, and sustained outcomes. Strong analytical skills with experience developing talent metrics, workforce analytics, and business case proposals. Proven ability to navigate complex, international matrix organizations and influence senior stakeholders. Excellent communication and stakeholder engagement skills. Bachelor’s degree required; advanced degree or relevant certification preferred (e.g., HR, Data Science, Organizational Psychology). Experience with HRIS and Talent Marketplace platform implementation (e.g., Workday). Experience in development, pilot, and implementation of AI tools (e.g., generative AI business tools and agent development within/across HR platforms). Benefits Base salary target $180 - $220k, opportunity for an annual bonus and equity. Health, Dental, Vision coverage. Day‑one 5% matching 401(k). Additional benefits include financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and more. Equal Employment Opportunity Statement IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign‑born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #J-18808-Ljbffr