Medical Office Clerk

Medical Office Clerk


Job Details

Professional Discipline : Health and Information Management


Specialty : Medical Records Tech


Employment Type : Full Time


City : San Antonio


State : Texas


Pay Range :


Job Description:

InGenesis is currently seeking a Medical Office Clerk to work with our client located at Lackland AFB. In this role, you will schedule appointments in a government computer system for primary care, specialty and subspecialty medical care.

If you meet the qualifications outlined below, apply today and we'll reach out to answer any questions you may have!

Job Duties

• Call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments.
• Determine patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.
• Validate eligibility through appropriate booking through Defense Eligibility Report System (DEERS).
• May be required to register patients not already in computer system, such as newborns.
• Maintain accurate and up-to-date patient schedules and logs.
• Validate basic patient demographic information prior to booking appointment for patients. Make required updates.
• Provide patient with specific visit instruction.
• Pull records and file documentation as needed.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• 12+ months of experience in medical office
• Fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
• Proficiency in the English language.
• Use of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.
• Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.

EEO Statement:

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. If you require a reasonable accommodation during the hiring process, please contact us by visiting our website at

To learn more about your rights, please refer to the Know Your Rights: Workplace Discrimination is Illegal poster issued by the U.S. Equal Employment Opportunity Commission (EEOC).

Company Statement:

With decades of experience, InGenesis has grown into one of North America's most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.