General Manager #9242

Location: 1030 Vance Jackson Rd, San Antonio, TX 78201, USA Job Description Posted Friday, May 29, 2026 at 8:00 AM Come join our family at Devon Self Storage! At Devon Self Storage, you get the best of both worlds: a customer-focused role with real career growth, minus the long retail nights and unpredictable schedules. Here, we believe in taking care of our people, promoting from within and creating long-term careers not just jobs. We currently have an exciting opportunity for a Full-Time General Manager based in our store located at 1030 Vance Jackson Rd, San Antonio, TX 78201. As a General Manager you’ll be the face of the store and the engine behind the store’s success. You’ll lead daily operations, drive sales growth, create amazing customer experience and mentor your team. This role is ideal for someone who is passionate about customer service, energized by sales, enthusiastic about leadership, and eager to keep learning. Lead The Business Oversee daily store operations, including opening, closing and securing the facility. Drive sales performance through rentals, protection plans, and other merchandise. Maintain compliance, safety standards and operational excellence. Resolve customer escalations in a professional, efficient and timely manner. Serve & Support Customers Build and maintain long-lasting customer relationships by helping customers find the right storage solutions. Deliver a personalized, high-touch customer experience. Process payments, balance receipts & complete bank deposit drops. Coach, train and mentor your property’s Assistant General Manager. Help your team to meet or exceed key performance indicators (KPIs). Train staff on compliance, safety policies and procedures. Own the Details Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner. Partner with the auction vendor and Regional Director throughout the complete auction process—from notices and collections to buyer payouts and preparing units for new tenants. Property & Facility Requirements Physical requirements include daily property walkthroughs to conduct safety inspections, lock checks, cleaning the units and other inspections. Open and close storage doors and complete tasks that require lifting 30+ lbs. Perform light maintenance including mopping, sweeping, changing light bulbs, cleaning bathrooms and other maintenance and landscaping duties. What Are We Offering Availability Monday-Saturdays with a flexible schedule. Competitive hourly pay & unlimited monthly performance-based bonus. Growth opportunities. Schedule that operates outside of traditional retail hours meaning no late nights or super early mornings. A role that supports work-life balance. What We’re Looking For High School Diploma or Equivalent. Ability to lift 30+ lbs. Strong customer service skills and communication required. Proven ability to work independently when needed and follow through on assignments. Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites. Strong ability to manage multiple tasks simultaneously. Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook. Ability to perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards. Hourly Pay Range : $17.27 - $21.15 hourly (Eligibility to participate in the company incentive bonus program). Benefits Medical/Dental/Vision insurance (PPO). Participation in the company 401(k) plan with a company match. Vacation Time, Nine Paid Holidays, Three floating holidays per year. Sick time. Company-paid life insurance equaling your annual base salary. Company-paid short-term and long-term disability. This position is eligible as an internal promotion opportunity. We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, family or marital status, veteran status, disability, or any other legally protected classes. We are an E-Verify employer. #J-18808-Ljbffr Devon Self Storage