Medical Front Office Specialist

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Opportunity for advancement
• Paid time off

Medical Receptionist – Ophthalmology (FT, M-F, $22-26/hr)

Forest Hills, Queens | Full-Time | ASAP Start Date | Near Public Transportation

Join our thriving ophthalmology practice in Forest Hills, where we've been providing exceptional eye care to our community for over 22 years. We're looking for a professional, detail-oriented medical receptionist to be the welcoming face of our practice and support our patient-focused team. This is an excellent opportunity to grow your career in a supportive environment with competitive pay and benefits.

Compensation & Schedule:

• $22-26/hour based on experience and qualifications
• Full-time, on-site position
• Monday-Friday hours, no weekends, occasional evenings

Benefits:

• 401(k) retirement plan
• Paid time off (PTO)
• Additional benefits available
• Professional development opportunities

Key Responsibilities:

• Greet patients warmly and manage check-in/check-out processes
• Handle multi-line phone system, schedule appointments, and address patient inquiries
• Process insurance verifications, authorizations, and patient registration
• Maintain accurate patient records in electronic medical records (EMR) system
• Collect co-pays and assist with billing procedures
• Coordinate patient flow and support clinical staff with administrative tasks
• Ensure HIPAA compliance and maintain confidentiality of patient information

Qualifications:

Must Have:

• 2+ years professional office experience with administrative duties (medical offices, corporate settings, or professional services)
• Strong software skills with databases, scheduling systems, or EMR platforms (we use EyeMD EMR and Open PM)
• Excellent customer service and professional communication skills
• Understanding of confidential information handling and HIPAA/PHI requirements
• High school diploma or equivalent

Strongly Preferred:

• Medical office or healthcare administrative experience
• EMR systems experience (Epic, Cerner, Athenahealth, NextGen)
• Insurance verification and billing knowledge
• Medical terminology familiarity
• Bilingual abilities (English/Spanish)

Ready to Apply?

Submit your résumé along with a brief note describing:

• Your EMR or database software experience
• A specific example of excellent customer service you've provided
• What interests you about working in ophthalmology

We'll train you on ophthalmic specifics if you bring strong office fundamentals. We respond quickly to qualified candidates and look forward to hearing from professional, experienced applicants.