Business Operations Analyst
$79k - $142kJohnson & Johnson Innovative Medicine
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Project/Program Management Group Job Sub Function: Project/Program Management Job Category: Professional All Job Posting Locations: Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America Job Description: DePuy Synthes is recruiting for a Business Operations Analyst, located in Raynham, MA or in West Chester, PA or Palm Beach Gardens, FL or Warsaw, IN or Raritan, NJ. Job Overview The Business Operations Analyst supports the effective planning, execution, and continuous improvement of business operations across E&PS, Global Real Estate, Facilities Management, and Corporate Operations. This role partners closely with cross‑functional stakeholders to analyze operational data, improve processes, and support governance, reporting, and performance management activities. The position offers broad exposure across enterprise operations and the opportunity to drive measurable impact through data‑driven insights and operational excellence. Key Responsibilities Analyze operational, financial, and performance data to support decision‑making across E&PS, Global Real Estate, Facilities, and Corporate Operations. Support development and maintenance of dashboards, scorecards, and recurring management reports to track KPIs and operational outcomes. Assist in documenting, analyzing, and improving business processes to increase efficiency, reduce cost, and improve service delivery. Partner with internal stakeholders to gather requirements, coordinate initiatives, and support operational planning activities. Support governance activities, including meeting preparation, action tracking, and follow‑up on key operational initiatives. Contribute to project planning and execution, including timeline tracking, issue escalation, and risk identification. Prepare clear, concise presentations and written materials for leadership audiences. Qualifications Education: Bachelor’s degree required (Business Administration, Operations, Finance, Analytics, or related field). Master’s degree or MBA preferred. Experience and Skills: Required: 2-4 years of relevant work experience in business operations, analytics, consulting, or a related role preferred. Strong analytical skills with the ability to interpret data and translate insights into action. Proficiency with Microsoft Excel and PowerPoint; experience building reports and presentations. Ability to manage multiple tasks and priorities in a fast‑paced, matrixed environment. Demonstrated attention to detail and commitment to data accuracy and quality. Preferred: Experience supporting enterprise operations, facilities, real estate, or shared services organizations. Familiarity with process improvement methodologies (Lean, Six Sigma, or similar). Experience working with dashboards, KPIs, or business intelligence tools. Exposure to project management practices or tools. Ability to work effectively with cross‑functional and global teams. Strong written and verbal communication skills. Other: Language requirements: None. Travel: Limited; up to 10%, primarily domestic. Certifications: Lean, Six Sigma, or Project Management certifications preferred but not required. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.
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