Customer Engagement Representative

Retail Sales Associate

Atlas Trillo the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes. We're hiring Retail Sales Associate to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services.

What We Offer:

• Weekly pay via direct deposit
• Uncapped commission paid on top of hourly rate
• Paid training
• Career path into HVAC Sales Advisor roles
• Flexible part-time and full-time schedules
• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

Responsibilities:

• Engage with retail shoppers and introduce them to ARS heating, cooling, and home comfort solutions.
• Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality.
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions.
• Generate leads and schedule free in-home consultations.
• Enter customer information and book appointments for ARS specialists.
• Represent ARS with a professional and positive in-store presence.
• Support in-store promotions alongside retail management and ARS team members.

Qualifications:

• Outgoing personality and willingness to speak with shoppers.
• Retail, kiosk, Door-to-Door, or sales experience preferred (not required).
• Ability to stand and walk during shifts.
• Weekend and some holiday availability.
• Reliable transportation.
• Clean, professional appearance representing the ARS brand.
• Ability to attend weekly in-office meetings.

Employment is contingent on a background check in accordance with applicable law. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.