Benefit Specialist (San Francisco, CA)

Benefit Specialist (San Francisco, CA)

Summary - We're looking for a Benefit Specialist to help members with their health and pension benefits. This is a great entry-level opportunity for someone who enjoys helping people, is detail-oriented, and can work in a fast-paced environment. You'll handle member enrollment, answer questions, and make sure records are accurate. Cantonese fluency is required .

Key Responsibilities include but not limited to

• Help members enroll in health and pension benefits and keep their information up to date.
• Review forms and request missing details when needed.
• Enter member and dependent information into our systems.
• Send out enrollment materials and notices.
• Check reports and invoices for accuracy.
• Notify members about important benefit changes, like COBRA rights.
• Organize and scan documents into our system.
• Provide friendly and helpful support by phone and email.

Qualifications

• Fluent in Cantonese, required
• Enjoy helping people and providing great customer service
• Organized and able to handle multiple tasks
• Comfortable using basic computer programs (Word, Excel, Outlook)
• Good at explaining information clearly
• Previous office or customer service experience is a plus
• High school diploma or equivalent; additional education or experience is a bonus

Work Schedule - Full-time. Monday - Friday, 8:00am - 4:30pm. Required in office (No at-home days).

Competitive Benefits and Compensation Package

• Vacation days earned at a rate of 1 day per each full month worked (for your first pro-rated year)
• 12 paid holidays
• 5 sick days after 90 days of employment
• Medical, dental, and vision insurance, with option for dependent coverage
• Company paid basic life, short-term disability, long-term disability and AD&D insurance
• 401k with employer match
• Tuition reimbursement program
• Career development opportunities
• Referral bonus for all successful full-time referrals
• Annual opportunities for increases

Pay - Hourly rate is $31.00. Actual rate dependent on location, skills, education, experience and other business factors.

Our Culture

BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees' successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.


Our culture focuses on three core values:

• Collaboration: working together across 31 locations to achieve the best for the company and our clients
• Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
• Integrity: doing what we say we will do. Upholding strong ethical and moral principles

ADA & EEO

Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.