Restaurant Team Member

Herald Square, 1333 Broadway, New York, NY 10018

Full time

JR7238

Pay Range - $17.00 - $17.00/hour, plus tips, as well as up to an additional $2/hour for certain shifts worked after midnight

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Availability until 4:00am may be required, subject to applicable laws and regulations.

Job Responsibilities

• Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests

• Prepare and assemble food orders according to Shake Shack's standards and recipes

• Master all stations and rotate through them, keeping each day fresh and exciting

• Follow all food safety and sanitation procedures to ensure the safety of guests and team members

• Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement

Job Qualifications

• Ability to learn quickly in fast-paced, high-volume environment

• Adaptability to various roles within the restaurant

• Consistently demonstrates integrity by doing the right thing and taking accountability

• Flexible schedule availability, including evenings, weekends, and holidays

• 16 years or older

Perks

We take care our team members and support them in building successful futures through a variety of industry-leading benefits.

• Weekly Pay

• Medical, Dental, Vision Insurance & Flexible Spending Accounts*

• Supplemental Life Insurance and Short-Term Disability*

• 401(k) plan with Company Match*

• Paid Time Off/ Sick Time*

• Employer Assistance Program (EAP)

• Commuter Benefits

• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

• Shake Shack Meal Discounts

*Eligibility criteria applies

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer 

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

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Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. You’ll learn lifelong skills and be empowered to make a positive impact—on our business, restaurants, and communities—all at one of the fastest-growing hospitality brands in the world. From our teams to our neighborhoods, we’re committed to always doing the right thing. Our teams are the core of what we do and what we stand for—supporting them is part of our DNA. We’ll provide you with learning and growth opportunities to set you up for success in your career. Sharing ideas, having fun, and working collaboratively isn’t just preached, it’s how we do things every day.

Behind every elevated experience is our Team Members and culture of Enlightened Hospitality! We strive to foster a culture that is welcoming, inclusive and allows our Team Members to grow. See why it's worth it to work at Shake Shack.

We are committed to developing future leaders here at Shake Shack. We provide our team members with the tools, resources, and learning opportunities they need to succeed and to grow. Watch this video to explore the possibilities for your career at Shake Shack.

At Shake Shack not only do we Stand for Something Good, but we want YOU to! We are proud to have received recognition for our Inclusive Policies & Practices four years in a row and counting! With numerous employee led resource groups, mentorship pairings, and career-growth opportunities to fit your aspirations, we are confident you’ll find your place here to thrive as your authentic self.