Provider Relations Representative

Join The BILH Team When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Functions Independently maintains and updates the Highland Healthcare Associates IPA (IPA) Physician Information Database (Database) with demographic, contracted health plan, EMR, and other physician and practice specific data. Makes recommendations for the addition or revision of database fields and reports to enhance the existing Database resources. Assures accuracy and integrity of Database and physician roster information. Enrolls and terminates physicians in the contracted health plans. Compiles, reviews, and submits physician rosters to contracted health plans, Physician Contracting Network, and internal staff. Participates on various IPA committees and work groups. Provides special projects support to Provider Relations and Contract Operations Manager and Specialists. Qualifications Education: Required: Directly relevant experience can be considered in lieu of degree. Preferred: Bachelor's Degree preferred; additional directly relevant experience can be considered in lieu of degree. Experience: Required: At least three years of previous administrative experience. Preferred: Experience in a healthcare setting strongly preferred. Experience with Salesforce or other CRM application beneficial. Other Skills/Knowledge: Required: Strong interpersonal, communication, and organizational skills required. Excellent Microsoft Office skills required. Ability and willingness to learn Salesforce CRM and other software programs. Ability to work independently and with teams, work with time sensitive targets, respect for confidential nature of information, tact in dealing with sensitive issues, and flexibility. Licenses, Registrations, and Certifications None required. Life Support Certification Required None required. Population Specific Requirements Not applicable. Other Job Requirements On-call Requirement: Not applicable. Schedule Requirements: Not applicable. Travel Requirements: Not applicable. Reporting Relationships Reports to Manager of Provider Relations and Contract Operations Not responsible for supervising the work of others. Pay Range $26.44 - $43.27 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. Beth Israel Lahey Health's Commitment to Care and Protection As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Equal Opportunity Employer/Veterans/Disabled