Inside Sales Representative

Job Description

Job Description

If you love turning conversations into solutions — and solutions into sales — this role is for you.

As an Inside Sales Specialist, you’ll be at the center of inbound opportunity. Customers are already reaching out. They already have a need. Your job? Listen well, think strategically, and guide them toward the right solution while growing revenue and margin.

You won’t just “take orders.” You’ll build relationships, uncover future projects, cross-sell complementary products, and elevate every transaction into a smarter, more complete solution.

If you’re energized by helping customers, juggling details, and hitting measurable goals — you’ll thrive here.

We help educators and librarians create better learning spaces and experiences. That means our sales team doesn’t just move products — we help build classrooms, libraries, and community spaces where learning happens.

A Day in the Life

• Respond to inbound calls and emails
• Create quotes and enter orders accurately
• Track activity in Salesforce and ERP
• Cross-sell and upsell to increase value
• Identify larger projects and coordinate handoffs

Work Schedule & Environment

• Monday–Friday, standard business hours
• Onsite in Madison, WI, remote, or hybrid work arrangements available
• High-volume phone and email communication
• Goal-oriented sales environment
• Occasional tradeshow participation

What You’ll Need

• Experience handling inbound sales or customer inquiries
• Ability to quote and process orders accurately
• CRM/ERP experience (Salesforce preferred)
• Strong communication and multitasking skills
• Cross-selling or upselling experience preferred
• Associate degree or equivalent experience

Compensation

• Hourly base pay of $20–$21 per hour depending on experience

• Commission opportunity of $15,000 annually based on sales performance

Benefits

We offer a very extensive benefits package designed to support your health, financial well-being, and work-life balance.

If you’re organized, customer-focused, and motivated by hitting goals, we’d love to meet you. Apply today and turn opportunity into impact.