Communications Manager

Communications Manager

The Communications Manager serves as the primary writer and content lead for the organization and is responsible for the development, accuracy, and timely delivery of all institutional communications. This role oversees written content across web, social media, and print platforms and ensures alignment with organizational priorities and brand standards. The Director manages both planned editorial calendars and rapid response communications, consistently delivering high quality work under pressure and within short turnaround timelines.

Primary Duties and Responsibilities:

• Serve as the lead writer for organizational communications, including press releases, annual reports, executive communications, and promotional materials.
• Develop and oversee content for the website, social media platforms, and print publications.
• Ensure accuracy, clarity, consistency, and alignment with institutional messaging and brand standards.
• Manage editorial planning processes, balancing long range projects with urgent communications needs.
• Establish and enforce editorial standards and quality control processes.
• Supervise and provide direction to ensure cohesive messaging, strong visual identity, and effective digital and print content delivery.
• Coordinate content production timelines across writing, design, and web publishing functions.
• Respond to time sensitive and high visibility requests with professionalism and sound judgment.
• Monitor performance metrics related to engagement and visibility and adjust content strategies as needed.
• Support crisis and executive communications when required.

Minimum Qualifications

Educational/Training Requirements:

• Bachelor's degree in Journalism, English, Public Relations, Mass Communications or related fields
• Excellent written communication skills

Experience:

• Five (5) years of communications experience in a library, museum, or nonprofit organization, with responsibility for executive communications, media relations, publications, special events communications, and brand stewardship
• Demonstrated high-quality writing skills

• Demonstrated project management skills

Knowledge, Skills and Abilities:

• Strong strategic thinking skills
• Demonstrated ability to create high quality work
• Business and creative writing, public speaking, and presentation skills
• Ability to align communications planning and execution to achieve organizational priorities
• Proven ability to translate concepts into messages for a variety of audiences
• Ability to prioritize, manage multiple tasks, and meet deadlines
• Analytical, interpersonal, and oral and written communication skills
• Ability to work independently and as a member of a team and to foster a team environment; delegate and direct the work of others
• Ability to negotiate conflict among users and staff
• Ability to problem solve (identifying, exercising good judgment, solving)
• Ability to take initiative and be accountable for results
• Working knowledge and demonstrated application of current and emerging communication technologies
• Working knowledge of the Adobe Creative Suite
• Knowledge of the media including print, broadcast, and online
• Ability to generate and effectively apply new innovations
• Ability to plan projects and coordinate resources to deliver effective marketing campaigns on time and within budget
• Effective collaboration skills to work successfully with internal and external stakeholders
• Ability to find errors and anomalies in publications

Physical Demands:

• Physical demands are typical of similar jobs in comparable organizations.

Work Environment:

• The work environment is typical of similar jobs in comparable organizations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.