One Stop Coordinator for Campus Enrollment Services
$43kThe University of Texas at Austin Staff
One Stop Coordinator for Campus Enrollment Services
Texas One Stop for Enrollment Services serve as a central point of contact for the university community grounded in exceptional customer service and student retention. Coordinators are cross-trained to assist all students, undergraduate and graduate, with academic records, financial aid, enrollment, billing and payments, and registration and record related questions through the student life-cycle lens.
Bachelor's degree and a minimum of one year of work experience in a customer-service-focused field. Excellent interpersonal and communication skills and the ability to interpret and explain information. Highly motivated, focused, and results-oriented. Demonstrated ability to provide accurate information in a courteous, friendly, concise, and approachable manner. Demonstrated ability to solve problems by questioning, organizing, researching, analyzing, processing, and interpreting information. Demonstrated ability to use judgment, discretion, and decision-making skills in dealing with confidential and sensitive issues. Demonstrated ability to learn complex University organization, policies, and procedures related to the position. Ability to meet deadlines. Ability to work nights and/or weekends. High level of proficiency with Microsoft Office applications.
Salary: $43,000
May work around standard office conditions. Repetitive use of a keyboard at a workstation. Scheduled work hours may vary, including nights and/or weekends.
Required Materials: Resume/CV, 3 work references with their contact information; at least one reference should be from a supervisor, Letter of interest.
Vacancy posted more than 2 months ago
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