Client Relations Specialist

$25 - $27 per hour

Maxim Health Systems

Monterey, CA

Client Relations Specialist

Monterey, California

Client Relations Specialist Location: Monterey, CA Hourly Rate: $25.00 $27.00 per hour + $2,000 Annual Bonus Potential

Support Clients. Strengthen Care. Grow Your Career.

Maxim Healthcare is seeking a compassionate and detail-oriented Client Relations Specialist to work with clients, patients, and caregivers to monitor program participants' ability to manage their care and provide exceptional customer service.

Why You'll Love This Role:

Competitive Pay & Weekly Paychecks: Reliable compensation you can count on
Comprehensive Benefits: Health, dental, vision, and life insurance
Retirement Planning: 401(k) savings plan with company matching
Employee Discounts: Access to hundreds of nationwide vendor discounts
Recognition & Rewards: Be celebrated through our awards and recognition programs
Career Advancement: Opportunities to grow within a supportive organization
Training & Mentorship: Benefit from structured onboarding and ongoing development

Key Responsibilities:

Maintain confidentiality of program participants
Complete consumer admissions/intakes as directed
Ensure client services are authorized and communicated to clients and caregivers
Manage referrals and maintain communication with clients and Case Managers
Provide timely updates to Case Managers and internal teams
Assist with time reporting issues and operational support
Notify leadership and payor sources of concerns, including fraud or misuse
Complete quarterly customer service calls and attend service planning meetings
Maintain accurate consumer records
Support Field Support Team with onboarding and compliance tracking

Qualifications:

High school diploma or equivalent required; some college coursework preferred
Must meet all federal, state, and local requirements
Energetic, self-motivated, and adaptable in a dynamic environment
Strong organizational, planning, and problem-solving skills
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Teams)
Spanish language proficiency preferred
English language proficiency required

Be the Voice of Care and Connection If you're ready to make a meaningful impact by supporting clients and caregivers with empathy and precision, we'd love to hear from you.

Apply today and join a team that values your dedication and bilingual skills.

Maxim Health Systems

Apply

Vacancy posted 5 days ago

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