Community Association Portfolio Manager

Job Description

Job Description

Position Responsibilities Include (but are not limited to):

• Have experience as a Condominium/HOA portfolio manager or both.

• Must demonstrate STRONG communication, relationship management, organizational, multitasking, and time management acumen.

• Participate in a team setting in the service of an assigned portfolio of communities.

• Serve as a valuable resource and facilitator for the Condominium/HOA board in fulfilling their obligation to manage the community.

• Report progress in solving community and board issues and track action items at all times, representing ACM's reputation of professionalism and reliability.

• Maintain knowledge of Federal, State, and Local Statutes and regulations.

• Maintain knowledge of assigned portfolio’s governing documents.

• Coordinate the preparation of Condominium/HOA yearly budgets by the contracted date with the board and ACM team members.

• Assist in soliciting proposals. Prepare bid comparisons. Review proposals/contracts.

• Review and code invoices, consistent with budget control oversight, and review monthly and annual financial statements.

• Report to supervisors on a regular basis, including recommendations.

American Community Management is an equal opportunity employer. We offer a competitive salary and benefits package, including group health, dental, life, disability, and a 401(k) plan with an employer match. We utilize innovative management systems and exceptional technology, which gives our managers the option to telecommute periodically.

ACM's headquarters is in Linthicum Heights, MD. This position will require work primarily in the metro DC coverage areas and possibly other areas served by ACM as needed. We do provide a mileage reimbursement.

This position requires someone who has strong computer skills, is able to take initiative, is well organized, detail-oriented, and able to speak in front of large groups. Prior experience in property management is a bonus.

We offer a competitive salary and administrative and team support. If you’re ready to join a team that can utilize your talents and help you establish a career, apply now!

$70,000

• Oversees all on-site operations and maintains vendor relationships to make certain all aspects of the property are running smoothly

• Creatively and proactively assist the board members in the operation of a Condominium/HOA board.
• Serve as the initial point of contact for inbound board requests and liaison between the Condominium/HOA board and ACM.
• Assist the board in the presentation of information to Condominium/HOA membership at meetings,
• Identify and analyze issues, patterns, and trends in community member requests & issues.
• Direct board and community requests to the appropriate ACM departments so that they can respond.
• Review the performance of community attorneys and other service providers with the Condominium/HOA board.
• Prepare monthly activity reports and variance reports for the Condominium/HOA board.

• CMCA/AMS certification, preferred.
• Experience with budget preparation and reviewing financial report packages is required.
• Experience in managing a portfolio of Condominium/HOA properties, ensuring smooth operations and effective vendor relationships.
• Ability to creatively assist and collaborate with board members in the operation of a Condominium/HOA board.
• Proven track record of serving as a primary point of contact for board requests and effectively liaising between the board and ACM.
• Strong skills in analyzing community member requests and identifying patterns and trends to address issues proactively.
• Experience in directing board and community requests to appropriate departments for timely responses.
• Ability to review and assess the performance of community attorneys and service providers with the board.
• Proficiency in preparing detailed monthly activity and variance reports for the Condominium/HOA board, ensuring transparency and accountability.

Over the past two decades, American Community Management has emerged as one of the most prominent community management groups across the greater Maryland, Virginia, and D.C. area. Our above-and-beyond customer service and guaranteed 48-hour response time have enabled us to serve as the trusted management group for over 29,000 households within over 200 residential properties.