Operations Assistant, Home Care Hospice

Operations Assistant

Fairview Range is hiring an Operations Assistant to join our Home Care and Hospice Team in Hibbing, MN.

The Operations Assistant will provide comprehensive clerical and organizational support to ensure the efficient functioning of the office's daily operations. Key responsibilities include effective communication management, operational task support for the team, and oversight of office supplies and filing systems. This role also involves professional visitor reception and performing administrative duties to enhance workplace productivity. In collaboration with the billing specialist, the position facilitates accurate billing processes and effectively coordinates scheduling for clinical staff to maximize service delivery.

Schedule: This position will work 64 hours per two weeks. The shift length may vary but will be day shifts. No weekends.

About this facility

• Medicare Certified Agency
• Care team includes RNs, Physical Therapists, Occupational Therapists, Social Workers, LPNs, HHAs, Chaplain, Volunteers, Physician Medical Director and a Nurse Practitioner.

About Fairview Range

Fairview Range is an affiliate of M Health Fairview, a partnership of Fairview Health Services, the University of Minnesota, and M Physicians. Together, we offer access to breakthrough medical research and specialty expertise as part of a continuum of care that reaches all ages and health needs. The most comprehensive health care network in northeastern Minnesota, Fairview Range includes Fairview Range Medical Center, Fairview Mesaba Clinics (with locations in Hibbing, Nashwauk, and Mountain Iron), and Fairview Range Home Care and Hospice.

As an Operations Assistant, you will:

• Clerical Support - general office duties may such as answering the phones, managing faxes and mail.
• File/scan and maintain records in patients' charts.
• Create admission packets.
• Assists with supply management.
• Demonstrate organizational skills.
• Collaborate and coordinates scheduling with supervisor, nursing, rehab, intake, provider and paraprofessional staff.
• Communicate staffing concerns to supervisor.
• Discuss patient plan of care with primary RN to determine scheduling needs for the patient. Advises RN of orientation needs of assigned staff.
• Establish and maintain scheduling needs of new clients and assigns clinical staff per provider order.
• Maximize use of resources in a cost-effective manner (i.e. mileage and travel time).
• Communicate all pertinent information to staff.
• Ensure all visits are reassigned to the most effective manner when needed.
• Communicate with patients/families regarding scheduling assignments.
• Perform other duties as assigned

Required Qualifications

• 1-2 years of post-secondary education
• Experience in one area of health care related services

Preferred Qualifications

• Experience working in an office environment
• Experience with staffing and scheduling
• Experience with Microsoft Office programs

Benefit Overview

Fairview Range offers a generous benefits package, including but not limited to medical, dental, vision, PTO and Sick and Safe Time, tuition reimbursement, retirement and more! Please follow this link for additional information:

Compensation Disclaimer

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status