Clinical Services Manager - H6

Clinical Staff - Medical Services

The Clinical Service Managers (CSM) in H6 is responsible for supervising and coordinating daily operations of the designated clinic/unit, including patient care and clinic/unit business processes.

Minimum Qualifications:

• Valid Registered Nurse license in the State of Arkansas
• Bachelor's degree in Nursing
• Five (5) or more years of clinical experience in field of Nursing
• Three (3) years of experience in a supervisory or leadership capacity
• Current BLS certification or must successfully obtain certification within the first 30 days of employment

Preferred Qualifications:

• Master's degree in Nursing
• National Certification

Employees in this role must be fitted for, capable of donning and performing routine tasks in personal protective equipment to include N95 masks, Powered Air Purifying Respirators (PAPR) or Controlled Air Purifying Respirators (CAPR).

This is a safety sensitive position and subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at View phone number on click.appcast.io and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Responsibilities:

• Oversees daily clinic or unit operations.
• Ensures patient care processes run efficiently.
• Manages workflow, scheduling, and staffing needs.
• Monitors clinic/business operations and resolving operational issues.
• Hires, onboards, trains, and evaluating employees.
• Coaching, mentoring, and develops team members.
• Manages performance and maintaining adequate staffing levels.
• Ensures safe, high-quality patient care.
• Implements evidence-based practices and UAMS standards.
• Monitors patient satisfaction and quality outcomes.
• Identifies problems affecting patient care and leading improvement efforts.
• Works closely with physicians, medical directors, and administrative leadership.
• Serves as a liaison between nurses and providers.
• Participates in committees and organizational initiatives.
• Supports strategic planning and policy implementation.
• Budget oversights and resource management.
• Ensures compliance with UAMS policies, regulatory requirements, and accreditation standards.
• Supports departmental goals, productivity targets, and service-line objectives.
• Leads teams ranging from dozens to more than 90 staff members, depending on the service line.
• Acts as a clinical expert and operational leader.
• Makes decisions, solve problems, and guide teams through change.
• Promotes UAMS's mission of improving the health of Arkansans.
• May perform other duties as assigned.

Salary Information: Commensurate with education and experience

Required Documents to Apply:

• List of three Professional References (name, email, business title), Resume

Optional Documents:

• Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information: Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

• Annual TB Screening, Criminal Background Check, Sex Offender Registry, Substance Abuse Testing

Constant Physical Activity: Hearing

Frequent Physical Activity: Feeling, Grasping, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Sharps, Standing, Talking, Walking

Occasional Physical Activity: Crawling, Crouching, Kneeling, Reaching, Sitting, Stooping

Benefits Eligible: Yes