Software QA Technician

Job Description

Job Description

About the Position:
This is a non-standard software QA position with an emphasis on troubleshooting computer software and hardware, including Windows, Linux, iOS, Android, network communication, security cameras, web servers, and anything else related to computer systems.
We operate in complex environments that requires narrowing down problems beyond just our software interface.
The actual day-to-day of the job is to perform manual QA testing, but strong IT skills are required for resolving issues within our test environments.
We need employees who are motivated and self-driven.
We are operating with a hybrid model of 4 days in-office, 1 day remote. With some flexibility for individual circumstances.

Duties and Responsibilities:
• Troubleshoot Windows and Linux systems, including OS-level issues, and broader networking problems
• Create and execute test cases that assess all aspects of a given feature or bug
• Find bugs through ad-hoc testing of the software and file bug reports in our ticketing system
• Maintain multiple test environments using Virtual Machines
• Work with the customer support team to reproduce customer problems and provide solutions
• Participate in product requirement and design reviews with the development team
• Set up test equipment in our test labs at the office

Qualifications:
• Proficiency in Windows
• Strong troubleshooting skills, with an understanding of Windows, computer hardware, and networking concepts.
• Basic QA testing concepts
• Ability to work with minimal supervision
• Eager to learn new tools, explore ways to solve problems, and make processes more efficient

Opportunities at Airship:
• Airship is a growing company. If you are motivated, then there are many ways to get involved and advance your career.
• If you take pride in your work and make an effort to improve your skills, then new opportunities will become available.
• As a technology enthusiast, it is fun and rewarding to improve your tech proficiencies.
• Starting salary is negotiable based on experience, and increasing your skills and contribution at Airship will affect your compensation.

About the Company:
Airship provides a Video Management System solution. Some of our deployments consist of hundreds of servers, with thousands of cameras and users.
With these deployment scenarios in mind, QA is tasked with ensuring the functionality, stability, and usability of the product.
At Airship, every opinion is heard, and good ideas are amplified.
Willingness to learn and prideful work go a long way in ensuring your success, as well as the success of the product.

Company Description

Do you feel responsible for the work you've produced and expect everyone around you to do the same?

Do you want to acquire a breadth of business and technology experience that you can't get in a big company?

Airship AI, an innovative software company based in Redmond WA and Charlotte NC, provides enterprise-level video and sensor management software for clients in the US Government, Law Enforcement Agencies and Fortune 500 market space. We need to expand our team to keep up with our current and future sales opportunities. For highly motivated individuals that want to be challenged on a daily basis, Airship AI offers competitive compensation packages along with excellent benefits. Be prepared to be involved in many aspects of the company as we pride ourselves on being team. Airship is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement.

Company Description

Do you feel responsible for the work you've produced and expect everyone around you to do the same?\r\n\r\nDo you want to acquire a breadth of business and technology experience that you can't get in a big company?\r\n\r\nAirship AI, an innovative software company based in Redmond WA and Charlotte NC, provides enterprise-level video and sensor management software for clients in the US Government, Law Enforcement Agencies and Fortune 500 market space. We need to expand our team to keep up with our current and future sales opportunities. For highly motivated individuals that want to be challenged on a daily basis, Airship AI offers competitive compensation packages along with excellent benefits. Be prepared to be involved in many aspects of the company as we pride ourselves on being team. Airship is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement.